State of healthcare 2023: Everything in flux

We’ve seen the pattern of consumerization in many industries but none more similar to healthcare than banking – highly regulated, fragmented and driven by trust. In this session we discuss learnings for healthcare leaders. After more than three years of a global pandemic and a new light shone on health disparities, the 2023 industry outlook remains uncertain; economic troubles, combined with a healthcare-worker shortage and pandemic COVID-19. Historically, however, turbulent times have accelerated great change.

In this session from League Connect, Ricky Goldwasser of Morgan Stanley and Danielle Cerisano of League discuss current economic conditions most relevant to healthcare leaders, the many ways in which change has already been accelerated since 2020, and what today’s dominant trends foretell about the future.

League Connect is an annual convening of the most prominent C-suite leaders across healthcare, tech and CX. Executives get the exclusive opportunity to debate ideas, build relationships and inspire creative solutions that accelerate healthcare CX transformation.