Healthcare organizations undertaking CX transformation must deploy a cross-departmental strategy to ensure success. This requires alignment throughout the organization and ensuring each area of the business continuously has the support it needs.
In this session from League Connect, glean insights into creating a strategy that brings various business functions together to drive CX initiatives forward and tactics for enterprise-wide transformation.
Speakers
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Sarah Sossong SVP, Digital Health & Informatics • Commonwealth Care Alliance -
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Dr. Ashis Barad Chief Digital Officer • Allegheny Health Network -
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Mack McGee Chief Marketing Officer • CareFirst BlueCross BlueShield -
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Brian Ancell President & COO • League
League Connect is an annual convening of the most prominent C-suite leaders across healthcare, tech and CX. Executives get the exclusive opportunity to debate ideas, build relationships and inspire creative solutions that accelerate healthcare CX transformation.
