The availability of consumer experience and cloud computing technologies, such as AI, advanced analytics and data management are ushering in a new era of CX – and Highmark Health is already blazing a trail that other health plans and health systems can emulate.
In this session from League Connect, Highmark Health’s Tracy Saula and Google Cloud’s Amy Waldron join League CEO Mike Serbinis in a discussion about how Highmark Health delivered on its vision to transform member experiences, to improve outcomes and to reduce costs by engaging individuals and clinicians.
-
![]()
Tracy Saula SVP, Product & Health Experience • Highmark Health -
![]()
Amy Waldron Global Health Plan Solutions Leader • Google Cloud -
![]()
Mike Serbinis Founder & CEO • League
League Connect is an annual convening of the most prominent C-suite leaders across healthcare, tech and CX. Executives get the exclusive opportunity to debate ideas, build relationships and inspire creative solutions that accelerate healthcare CX transformation.
