From risk-averse to risk takers
Fragmented regulation, AI complexities, and increased expenses are posing challenges for healthcare organizations looking to advance their digital transformation efforts.
To overcome these challenges, payers need to reevaluate their tech investments, find new ways to improve the member experience, and consider alternative solutions that lead to retention and profitability.
The latest Gartner® Hype Cycle™ report presents valuable insights for payer executives looking to explore emerging trends in order to adapt and remain competitive in today’s rapidly changing environment.
- How transformational tech advancements help improve outcomes for chronic conditions and reduce overall costs
- Why a frictionless care journey experience can improve NPS scores and star ratings
- What are consumer-centric health products and how do they enable preemptive and deeply personalized member experiences
Source: Gartner, Hype Cycle for U.S. Healthcare Payers, 10 July 2023, Mandi Bishop, Connie Salgy, Austynn Eubank
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