Payers
Star Ratings
Build a Medicare Advantage and Part D experience designed to boost enrollment and reimbursements.
Business impact
- Improve health outcomes by enabling preventive care and chronic condition management
- Drive member satisfaction with a personalized UI/UX that enables digital self service
- Increase reimbursement with an experience designed to maximize HEDIS, CAHPS and MCBS scores
Case Study
Medicare
League helped a leading national health plan elevate its Medicare Advantage business to a 5-star rating through differentiated, personalized member experiences.
Problem
Medicare Advantage is a rapidly growing market with many competitors. Consumer expectations are at an all-time high, and Star Ratings must reflect that.
Solution
Accelerate digital transformation by unlocking health data to create seamless personalized experiences that improve health outcomes.
Elevating CX in Medicare plans
How Medicare Advantage plans can leverage CX to improve star ratings.