Transform your CX with ease
A suite of market-ready solutions designed to deliver deeply personalized healthcare consumer experiences.
Multiple ways to get you started with our CX platform
The first step in delivering configurable, digital experiences that drive engagement and satisfaction.
Member Portal
Simplify access to every member’s claims and coverage information with a consumer-grade digital experience.
- Deliver a scalable and highly-engaging experience
- Encourage greater self-service among members
- Streamline and improve benefits utilization
Care Journeys
Automate digital care plans at the individual level with speed, scale, and efficiency to improve outcomes.
- Increase care program and treatment adherence
- Reduce overall cost of care and services
- Extend your reach with at-home digital therapeutics
Wellness and Rewards
Promote healthy living with a unique set of programs, rewards and challenges that sustain engagement.
- Motivate and incentivize gradual behavior change
- Lower long-term medical costs with preventive services
- Drive HEDIS measure improvements
Care Management
Enable care teams to develop and deliver custom digital care plans for individuals with complex needs.
- Deliver comprehensive care tailored to each individual
- Implement proactive care plans built to scale
- Optimize operational spend and lower medical costs
CX research from Becker’s Healthcare
Transformation-driven strategies from Highmark Health, Regence, and CDPHP executives to unlock business value.
