Consumer Health

Drive loyalty and retention with the CX platform for consumer health

Strengthen customer relationships with a personalized, omnichannel experience designed to drive engagement, improve health outcomes, and increase revenue.

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The opportunity for more engagement-driven experiences is now

74

%

of customers don’t use their retail pharmacy app

Source: J.D. Power 2021 US Retail Pharmacy Study

From transactional to transformational digital experiences

Drive omnichannel engagement

Bridge in-person and virtual care and establish local health stewardship.

Support better health outcomes

Leverage rewards and loyalty frameworks to encourage program and Rx adherence.

Grow revenue and market share

Drive utilization of in-store services and build basket size.

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Explore solutions

Market-ready solutions designed to deliver a deeply personalized healthcare CX.

Digital Navigation

Connect members to the right care at the right time across a range of services, support and information.

Member Portal

Simplify access to every member’s claims and coverage information with a consumer-grade digital experience.

Care Journeys

Automate digital care plans at the individual level with speed, scale, and efficiency to improve outcomes.

Wellness & Rewards

Promote healthy living with a unique set of programs, rewards and challenges that sustain engagement.

Care Management

Enable care teams to develop and deliver custom care plans for individuals with complex needs.

Choose how you build and deploy

New experience

Leverage our proven platform to compose a new application, or build yourself through our Developer Program.

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Embed solutions

Seamlessly integrate our configurable solutions and enhance your existing applications.

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Talk to a CX expert

Explore how our platform can accelerate your customer experience transformation.

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Recognized by industry leaders

Accelerating Shoppers Drug Mart’s CX transformation

“League’s proven tech and expertise enabled us to bring next-gen digital health services to market on an accelerated timeline.”

JEFF LEGER
President, Shoppers Drug Mart

Driving real customer value and cost savings

“League can fundamentally change the experience, drive real value and cost savings.”

AARON GROULX
Partner, Deloitte Human Capital
Accenture

The digital infrastructure healthcare needs

“Healthcare needs a digital infrastructure to deliver better experiences — and we believe League is key.”

RICH BIRHANZEL
Senior Managing Director, Accenture

Build on League to deliver a next-gen customer experience.

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