Did you know the League platform received a Net Promoter Score of 72 in member satisfaction? That’s compared to a score of 8 for the rest of the health insurance industry.
But we’re never satisfied, and that’s why League is thrilled to announce that our next-gen benefits platform has just become even easier to use.
Let’s take a look at the new and upgraded features League members can now enjoy:
- Direct deposit option added
Getting reimbursed for your health expenses has never been easier. Simply add the necessary bank account information to your League profile and you’ll be setup to start receiving direct deposits. This eliminates the need to accept e-transfers and it ensures you get paid even faster.
- Charitable donation option added
It’s the season of giving and now you can give to your favourite charities right through the League platform. Your employer may have also given you the option to donate your Lifestyle Spending Account (LSA) dollars to charity, so be sure to check with your HR team.
- New home screen
The new and improved home screen of the League platform puts everything you need in one place. Simply scroll through to see our special offers in the marketplace, read educational health and wellness content, and get updates on new products and services that are available to you.
- Improved notification system
The new notification icon on the League interface makes reading and reviewing your notifications a snap. Now when you get new Health@Work notifications, or updates on your claims you’ll be able to find and read them easily.
- Upgraded chat interface
The League chat experience has also been reorganized to make it easier to sort through your conversations. Chats with Customer Support and Health Concierge will always appear at the top, and your conversations with health providers will appear underneath.
The new League platform is available now on IOS and Android, so make sure you update your app to take advantage of the new experience. The League platform is always improving, so stay tuned for more updates in the near future!
You can also get informative and entertaining health content directly from League by subscribing to our blog.