Future-proofing CX: Investing in modular & extensible tech

Accelerating time-to-value is essential to successful CX transformation. Health plans and health systems simply cannot afford to embark on multi-year IT implementations that result in yet another monolithic and siloed product or service. Instead, smart executives are investing in technologies to build on for the future.

In this session from League Connect, Richard Clarke and Kerry Weinberg explore how extensible and modular platforms enable customization, interoperability to enable personalized healthcare experiences at scale while also creating a foundation for delivering even more new meaningful experiences for the members and consumers they serve.

League Connect is an annual convening of the most prominent C-suite leaders across healthcare, tech and CX. Executives get the exclusive opportunity to debate ideas, build relationships and inspire creative solutions that accelerate healthcare CX transformation.