Leveraging engaged consumers to effectively drive better outcomes

Transforming the consumer experience so health becomes a more routine aspect of people’s daily lives will require health plans and health systems to make care more accessible, convenient and personalized. Earning that engagement, in turn, positions healthcare organizations to more effectively improve outcomes for the populations they serve.

In this session from League Connect, Amazon VP of Healthcare Aaron Martin, Providence EVP & Chief Strategy and Digital Officer Sara Vaezy and Engagys Co-founder and Managing Partner Kathleen Ellmore discuss the foundational basics executives should understand about leveraging an engaged base of consumers, ways to improve personalization, and opportunities to partner to accelerate CX transformation.

League Connect is an annual convening of the most prominent C-suite leaders across healthcare, tech and CX. Executives get the exclusive opportunity to debate ideas, build relationships and inspire creative solutions that accelerate healthcare CX transformation.