League Connect Digital Summit 2025 featured healthcare and CX leaders who are in the trenches of making digital transformation a reality. With two incredible keynotes from from a healthcare industry CEO, and New York Times best-selling author, Michael Lewis, the day was filled with insights from some of our generation’s most innovative minds both within and outside of healthcare.
We’ve packaged up a full day’s worth of insights and distilled them all into this executive summary.
Key takeaways:
- How leading payers are committing to the consumer
- The need for strong data foundations to power personalized healthcare experiences
- AI as an enabler for personalization at scale
- The long-term value that comes with investing in platform-based healthcare innovation
- Storytelling is a critical tool for change as the industry shifts toward a consumer-first mindset
League Connect is an annual convening of the most prominent C-suite leaders across healthcare, tech and CX. Executives get the exclusive opportunity to debate ideas, build relationships and inspire creative solutions that accelerate healthcare CX transformation.
