Today’s healthcare leaders understand the importance of delivering seamless, personalized digital health experiences to consumers. But how do we introduce new technologies and capabilities without removing the human touch?
In this session from League Connect, explore the intersection of technology and humanity as CX innovator Michelle Peluso, EVP & Chief Customer and Experience Officer of CVS Health, discusses how her organization is evolving its CX strategy to meet consumer needs.
Speakers
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Michelle Peluso EVP & Chief Customer and Experience Officer, CVS Health -
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Andrew Dubowec Chief Growth Officer, League
League Connect is an annual convening of the most prominent C-suite leaders across healthcare, tech and CX. Executives get the exclusive opportunity to debate ideas, build relationships and inspire creative solutions that accelerate healthcare CX transformation.
