In this session from League Connect, we explore how leading healthcare organizations are digitally engaging their patients and members by creating consumer-grade experiences that rival what we expect from out-of-industry CX leaders. Panelists dig into examples from industries like banking and retail, and share their stories about what’s worked and what didn’t to drive engagement from 3-4 times per year to 3-4 times per month.
Speakers
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Jigar Shah SVP & Chief Marketing Officer, Blue Shield of California -
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Kathleen Ellmore Co-Founder & Managing Partner, Engagys -
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Jody Tropeano Head of Content, HLTH
League Connect is an annual convening of the most prominent C-suite leaders across healthcare, tech and CX. Executives get the exclusive opportunity to debate ideas, build relationships and inspire creative solutions that accelerate healthcare CX transformation.
