Unifying Canada’s health experience

Unifying Canada’s health experience for better outcomes

Canada’s healthcare system isn’t suffering from a lack of ambition — it’s suffering from a lack of connection. Fragmented portals, disconnected point solutions, and siloed data have left patients and providers stuck navigating a system that wasn’t designed for them. And for too many Canadians, that friction isn’t just frustrating — it’s leading to worse health outcomes.

The opportunity isn’t just to digitize what already exists. It’s to reimagine the health experience entirely — meeting Canadians where they are, anticipating their needs, and delivering personalized guidance that moves them from passive patients to active participants in their own health.

So what does it actually take to build that future? 

Dave Adams (Medavie Blue Cross), Michelle Theroux (Deloitte Canada), and moderator Andrew Dubowec  (League) for a candid conversation on what a truly unified, digital-first Canadian healthcare experience looks like — and who needs to be at the table to build it.

This isn’t a conversation about what’s broken. It’s about what’s possible.

Prefer to read the top takeaways? Check out Andrew’s key insights from the discussion.