Closing the member engagement gap with AI-powered actions

Healthcare organizations are still grappling with the gap between digital access and truly engaged members. AI is emerging as the catalyst that turns passive platforms into proactive, real-time, personalized experiences that drive outcomes while optimizing cost. In this webinar, discover how leaders at Cigna Healthcare, Highmark Health and Ovatient are using AI to turn insights into timely, high-impact member interactions.

Key Takeaways:

• Unifying the Member Story with Agentic AI — Agentic AI unites fragmented data into a complete member story for true personalization.

• From Digital Adoption to AI-Driven Intelligent Orchestration — AI turns scattered touchpoints into continuous, personalized health journeys.

• Turning Complexity into Confidence with AI — Agentic AI guides members with timely, clear recommendations.

• Building a Cohesive AI Ecosystem — Fewer, deeper partnerships create interoperable AI-driven healthcare systems.