League recognized in four Gartner® Hype Cycle™ reports for 2025

Today, we announced that League has been recognized as a Sample Vendor in four distinct Gartner® Hype Cycle™ reports for 2025:

• Hype Cycle for U.S. Healthcare Payers, 2025 – Sample Vendor: Health Navigation Solutions
• Hype Cycle for Digital Care Delivery, 2025 – Sample Vendor: Digital Front Door and Care Journey Orchestration
• Hype Cycle for Intelligent Health, 2025 – Sample Vendor: HCLS Experience Orchestration and Digital Front Door
• Hype Cycle for U.S. Healthcare Providers, 2025 – Sample Vendor: Digital Front Door

This marks the third consecutive year that League, a leading AI-powered platform technology company powering next-generation healthcare consumer experiences, has been included in the Hype Cycle for U.S. Healthcare Payers, and the fourth year in the Digital Care Delivery and U.S. Healthcare Providers reports. We believe the consistent recognition underscores League’s strategic leadership and innovation in helping healthcare organizations navigate evolving demands and deliver exceptional consumer experiences. We believe the inclusion in the inaugural Gartner Hype Cycle for Intelligent Health, a new framework focused on hyper-personalized, AI-powered, and connected experiences, further solidifies League’s role not just in evolving with the digital health market, but actively shaping its future.

“We are incredibly proud to be recognized by Gartner in the Hype Cycle reports for 2025, and to be included in the inaugural Hype Cycle for Intelligent Health” said Michael Serbinis, Founder & CEO of League. “To us, this recognition reinforces our commitment to driving innovation and delivering solutions that enable our partners to create high-value, coordinated, and intelligent healthcare experiences, helping members and patients proactively take action to manage their health. In our view, being named a Sample Vendor in these reports signifies Gartner’s acknowledgment of League as a vendor for buyers to consider in their transformation toward more preventive, proactive healthcare driven by excellence in AI-powered consumer experiences.”

Gartner Hype Cycle reports provide a graphic representation of the maturity and adoption of technologies and applications, and how they are potentially relevant to solving real business problems and exploiting new opportunities. We believe that League’s inclusion as a Sample Vendor highlights its capabilities in addressing critical industry needs:

• Health Navigation Solutions: In the U.S. Payers report¹ Gartner notes that, “Successfully selecting, planning and implementing the right technologies is vital. This helps payers to exceed member and purchaser demands for health value. It also helps payers curate and maintain relationships with ecosystem partners for improved network and contracting outcomes, leading to better financial results, health outcomes, and innovation.” We believe League’s platform enables unified and proactive engagement across the health journey, helping payers optimize costs and enhance member loyalty.
• HCLS Experience Orchestration: In the new Intelligent Health report³, Gartner states that the “HCLS total experience enables seamless experiences across multiple platforms, channels and technologies within the entire healthcare ecosystem for consumers (patient, member, citizen), partners and employees, providing an intuitive user experience (UX).” We believe League’s mission is to break down silos and create seamless, personalized journeys for consumers, empowering them to take action to manage their health.
• Digital Front Door: Recognized in the Digital Care Delivery², Intelligent Health³, and U.S. Healthcare Providers⁴ reports, Gartner states that “Digital unity — synthesizes today’s disjointed in-person and virtual health delivery streams into a seamless transition between digital and human interactions, ecosystem partners, products and services throughout the entirety of an individual’s health journey.” “The Digital Front Door is defined as the primary point of digital engagement and interactions with healthcare consumers.” We believe League’s robust Digital Front Door capabilities provide a singular, intuitive point of access for all consumer interactions, enabling highly personalized experiences that drive increased utilization of other point solutions customers have invested in.
• Care Journey Orchestration: In the Digital Care Delivery report², Gartner states, “The innovations featured in this Hype Cycle focus on advancing healthcare providers’ core mission by improving, augmenting or extending clinical care delivery, wherever that may be — in the hospital or clinic, at home, or virtually. These innovations also provide synchronous and asynchronous clinical care delivery capabilities to provide further personalized support for healthcare providers and patients.” We believe League’s platform empowers healthcare organizations to design and deliver highly personalized care pathways.

League’s platform is designed to equip payers, providers, and consumer health partners with the tools to create highly engaging, personalized healthcare experiences at scale. We feel this recognition from Gartner further validates League’s impact on the evolving digital health landscape.

Gartner members can read the full reports at the links below:

1. Gartner, Hype Cycle for U.S. Healthcare Payers, 2025, Veronica Walk, 17 June 2025.     
2. Gartner, Hype Cycle for Digital Care Delivery, 2025, Robert Potts, Connie Salgy, Austynn Eubank, 16 June 2025.                                                                                                        
3. Gartner, Hype Cycle for Intelligent Health, 2025, Faith Adams, Mandi Bishop, 19 June 2025.
4. Gartner, Hype Cycle for Healthcare Providers, 2025, Andrew Meyer, 25 June 2025.

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About League

League is a leading AI-powered platform technology company powering next-generation healthcare consumer experiences. Payers, providers, and consumer health partners build on League’s healthcare CX platform to deliver high-engagement, personalized healthcare experiences consumers love. Millions of people use solutions powered by League to access, navigate, and pay for care.