Payers
Self Service
Make it easy for members to access benefits and care with a modern member portal.
Business impact
- Reduce administrative burden and operational costs with an intuitive UI/UX designed to self serve
- Increase in-network utilization of benefits and services with intuitive digital navigation
- Boost member satisfaction and retention with individualized evidence-based programs
Case Study
Medicaid
League is helping a community-based health plan launch a modern member portal, so members can navigate their benefits and adjust their experience based on their health needs.
Problem
Members faced a disjointed experience navigating benefits and resources which led to higher call volumes and lower program adoption.
Solution
A modern member portal that’s easy to use and increases engagement by integrating benefits, programs, and community-based support in one place.
New research from Becker’s
The new non-negotiables for your member portal.