Payers
Care Advocacy
Deliver an integrated digital navigation experience for self-insured employers.
Business impact
- Grow ASO market share with best-in-class digital navigation that seamlessly integrates point solutions
- Maximize ROI with intuitive UI/UX that makes it easy for employees to find, understand and use their benefits
- Reduce long-term medical spend and improve health outcomes with an orchestrated series of personalized next best actions
Case Study
Self Insured (ASO)
Highmark Health partnered with League to launch a personalized care advocacy solution for their ASO clients within six months.
Problem
The ASO market is highly competitive. Creating a differentiated, customer-centric experience was necessary to attract and retain members.
Solution
A unique, personalized care advocacy solution that was easy to use and guided members in their individual health needs.
Winning ASO business
Leading payers share CX strategies to serve self-insured employers.