When healthcare organizations think of their employees as they think of their patients, they can transform the employee and patient experiences. In this session from League Connect, Ali Fuller, VP of People Experience Products at Workday, and Deana Kraft, global head of healthcare go-to-market at Workday, discuss the benefits they’ve experienced since partnering with League to build People Experience, a platform to engage their employees in their health and wellness. This session is moderated by Cary Grace, former CEO of Aon Capital Solutions.
Key takeaways:
- Taking care of healthcare employees is more important than ever as we continue to deal with labor shortages and clinician burnout
- Healthcare organizations are focused on time to value—there is a sense of urgency in their ability to build, design and deploy employee experiences
- Simplicity is key—people’s time is valuable so digital health experiences need to be understandable and clearly drive consumers to their next healthcare action
- Platform technologies are advantageous when abrupt changes force your organization to pivot on a dime
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Ali Fuller Vice President, People Experience Products • Workday
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Deana Kraft Global Head, Healthcare Go to Market • Workday
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Cary Grace Former CEO • Aon Capital Solutions
League Connect is an annual convening of the most prominent C-suite leaders across healthcare, tech and CX. Executives get the exclusive opportunity to debate ideas, build relationships and inspire creative solutions that accelerate healthcare CX transformation.