Healthcare reimagined: How digital CX is driving a new era in value

Being able to tell a compelling value story is paramount to any CX initiative. This conversation between industry veteran, Greg Gilbert (Managing Director, Accenture) and value expert, Sarah Hacker (VP, Solution and Value Engineering, League) explores the key levers associated with consumer experience that add tangible value to the business—administration, growth, and medical.

Watch this session from League Connect to discover how to reach the promised land of sustainable value from investing in the consumer experience. Greg and Sarah walk through the areas of opportunity to achieve value, the obstacles you’ll face, how to overcome the obstacles, and finally how to build a treasure map that showcases a clear path to long-term, quantifiable value.

League Connect is an annual convening of the most prominent C-suite leaders across healthcare, tech and CX. Executives get the exclusive opportunity to debate ideas, build relationships and inspire creative solutions that accelerate healthcare CX transformation.