Healthcare is inherently personal, yet traditional models often fall short of delivering truly individualized experiences in the digital realm. How are leading health plans translating the vision of digitally-enabled personalized care at scale into reality?
This expert panel hosted by Bright Spots in Healthcare reveals the answer, exploring how data-driven insights and AI-powered platforms are driving adoption and self-service, supporting care gap closures, and optimizing resources. Don’t miss this exclusive opportunity to learn how to make the “impossible” possible in member experience.
- The value of your data and the need to invest in it to drive the integrated experiences
- Shifting away from monolithic legacy systems to achieve personalization at scale
- How to parallel path your data and consumer experience journeys
“That shift to a consumer mindset and orienting around the consumer has had a lot of implications for us as a company, and the work that we do, and how we think about our priorities.” – Karen Hanlon, EVP and COO, Highmark Health
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Karen Hanlon EVP & COO, Highmark Health -
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Laurent Rotival EVP & CIO, Cambia Health Solutions -
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Mike Serbinis CEO & Co-founder, League -
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Eric Glazer CEO & Founder, Bright Spots Ventures
