Leading with innovation in a consumer-centric world

Shaping company culture, navigating change, and fostering customer-centricity for a successful digital-age organization.

In this session from League Connect, industry leaders share their insights on defining culture, navigating unique organizational landscapes, and fostering a customer-centric ethos. The session addresses challenges faced during cultural shifts, the impact on employee satisfaction, and unexpected learnings to provide you with strategies for building a culture that thrives in the digital age.

Speakers
  • Tracy Saula SVP, Chief Product & Experience Officer, Highmark Health
  • Swati Mathai CEO & Co-Founder, XO Health
  • Jesse Horowitz Chief Product Officer, Oscar Health
  • Michael Palmer Former Chief Digital & Innovation Officer, Aetna

League Connect is an annual convening of the most prominent C-suite leaders across healthcare, tech and CX. Executives get the exclusive opportunity to debate ideas, build relationships and inspire creative solutions that accelerate healthcare CX transformation.