View from the C-Suite: Industry outlook with Karen Hanlon

Learn about the evolving healthcare landscape – the industry's future and how executives are navigating challenges to secure consumer loyalty.

With escalating competition, consolidation, and the always-on pursuit of consumer loyalty, what strategies are guiding executive leaders as they navigate the challenges of the upcoming year? How about the next five? 

Watch this session from League Connect for an insightful conversation with Karen Hanlon, EVP and Chief Operating Officer of Highmark Health—one of America’s largest Blue Cross Blue Shield insurers and a growing regional hospital and physician network. Hear her perspectives on the industry’s future, investment strategies, and top priorities in this dynamic landscape.

Speakers
  • Karen Hanlon EVP & Chief Operating Officer, Highmark Health
  • Mike Serbinis Founder & CEO, League

League Connect is an annual convening of the most prominent C-suite leaders across healthcare, tech and CX. Executives get the exclusive opportunity to debate ideas, build relationships and inspire creative solutions that accelerate healthcare CX transformation.