Building humanity into digital and clinical healthcare experiences

Industry leaders from Providence, Edward-Elmhurst Health and League offer insights into prioritizing personalization at every level of care and focusing on engaging, individual health.

Healthcare is, at its core, a human experience and should be designed with the patient in mind. The goal of digital transformation should be to provide health experiences that are as personal, preventative and engaging as possible. But how can health systems and networks create personalization that flows seamlessly between digital and in-personal clinical experiences?

In this session from League Connect, executives explore what it means to prioritize personalization at every level of care and evolve the industry mindset from episodic healthcare to a focus on individual health.

Speakers
  • Doug Johnson Patient Experience Officer • Edward-Elmhurst Health
  • Mike Butler Former President • Providence
  • Tom Sullivan Editor-in-Chief • League

League Connect is an annual convening of the most prominent C-suite leaders across healthcare, tech and CX. Executives get the exclusive opportunity to debate ideas, build relationships and inspire creative solutions that accelerate healthcare CX transformation.