League ApplicationsIndividual or Sole Practitioner Service Provider Agreement,
Last Updated: July 2017.
League, Inc. (“League”) provides an online platform that
connects you as a service provider in the health and wellness industry
(hereafter referred to as “Service Provider”,
“you”, or “your”) so that you can offer services
(“Your Services”) to League members (hereafter referred to as
PLEASE TAKE THE TIME TO READ THESE AGREEMENTS CAREFULLY AS they CONTAIN
IMPORTANT INFORMATION AFFECTING YOUR LEGAL RIGHTS, OBLIGATIONS AND
REMEDIES. THIS INCLUDES, AMONG OTHER IMPORTANT PROVISIONS, VARIOUS
LIMITATIONS ON YOUR RIGHTS, LIMITATIONS ON THE LIABILITY OF LEAGUE,
OBLIGATIONS TO COMPLY WITH the HEALTH INSURANCE PORTABILITY and
ACCOUNTABILITY ACT of 1996 (“HIPAA”) AND ALL OTHER APPLICABLE
LAWS AND REGULATIONS, INCLUDING ANY REGULATIONS RELATED TO YOUR PROFESSION
(IF APPLICABLE), AND A CLAUSE GOVERNING THE JURISDICTION AND VENUE OF ANY
The Service Provider Agreement (the “Agreement”), Privacy
Agreement (“BAA”) (together, the “Agreements”) are
between you and League and govern your use of the League website, mobile
and other applications, and related services made available through the
Apple App Store, the Google PLAY Store, or otherwise on the Internet
(together, the “League Applications”) and the provision of Your
Services to League Customers. By using the League Applications to
advertise, market or supply Your Services including uploading or
downloading any Content or materials (as defined below) or by clicking
“I AGREE” you are indicating that you have read, and that you
understand and agree to be bound by, these Agreements. If you accept or
agree to these Agreements on behalf of a company or other legal entity, you
represent and warrant that you have the authority to bind that company or
other legal entity to these Agreements, and in such event,
“you” and “your” will refer and apply to that
company or other legal entity and all personnel who provide Your Services
on your behalf.
IF YOU ALSO ACCESS OR OTHERWISE USE THE LEAGUE APPLICATIONS AS A USER
(I.E.- AS A CONSUMER OF THE LEAGUE SERVICE, RATHER THAN A SERVICE
PROVIDER), THEN BY DOING SO YOU AGREE THAT THESE USER TERMS AND CONDITIONS
APPLY TO YOU. PLEASE TAKE THE TIME TO READ THE USER TERMS AND CONDITIONS CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION AFFECTING YOUR
LEGAL RIGHTS, OBLIGATIONS AND REMEDIES. THIS INCLUDES, AMONG OTHER
IMPORTANT PROVISIONS, VARIOUS LIMITATIONS ON YOUR RIGHTS, TERMS REGARDING
THE USE OF PERSONAL INFORMATION, LIMITATIONS ON THE LIABILITY OF LEAGUE,
OBLIGATIONS TO COMPLY WITH HIPAA and all other APPLICABLE LAWS AND
REGULATIONS, AND A CLAUSE GOVERNING THE JURISDICTION AND VENUE OF ANY
The League Application is used by League
Customers to procure services. Subject to the terms of these
Agreements, you will be able to use the League Application to offer
them Your Services, and to interact with them if they buy Your
Services. In order to participate in the League community as a service
provider you must submit a copy of your government issued photo
identification. You must create a profile, and keep it accurate at all
times. As well, you must create, and keep up-to-date, an accurate
description of Your Services and availability that may be accessed by
League Customers through the League Applications. You agree that from
time to time, League may (directly or indirectly through a third party
chosen by League) conduct a periodic audit on the accuracy of your
profile or the description of your services, as well as the other
requirements referred to in Sections 2 and 3, in order to ascertain
whether Service Provider has complied with, and is complying with, the
entry and ongoing requirements to become a Service Provider in the
League community. You also acknowledge that from time to time certain
Members of the League community may post ratings or reviews of you or
your Services, and you agree that you will not contest such reviews.
If you are governed by a licensing or
similar body or standard, you must at all times be a member in good
standing with such organization. If requested by League, you will
within five (5) days of such request provide to League a copy of such
professional qualification, as well as a copy of suitable evidence
(i.e.- transcripts) of the post-secondary educational institution you
In order to participate in the League community, you shall
maintain limits and types of insurance coverage required to cover any
foreseeable liability in respect of Your Services. If requested by
League, you shall, within five (5) days of such request, provide to
League an up-to-date copy of your certificate of insurance. YOU AGREE
AND ACKNOWLEDGE THAT YOU ARE NOT AN INSURED OR OTHER THIRD PARTY
BENEFICIARY UNDER THE LEAGUE INSURANCE POLICY.
This Agreement is between you and League only, and not Apple,
Inc. (“Apple”) or any other party with whom you interact using the
League Applications. League, not Apple, is solely responsible for the
League Applications and its content. Although Apple is not a party to
this Agreement, Apple has the right to enforce this Agreement against
you as a third party beneficiary.
You acknowledge and agree that:
You will not use the League Applications to view, access or
otherwise use, directly or indirectly, price, availability, or
other information for any purpose other than the provision of Your
You will not use the League Applications to establish, attempt to
establish, or enforce, directly or indirectly, any agreement or
coordination of the prices charged for any product or service; the
kinds, frequencies or amounts of any product or service offered; or
the customer or customer categories for any product or service, or
otherwise engage or attempt to engage in price fixing, output
restriction, or customer or market allocation.
You will not use the League Applications, directly or indirectly,
to engage in any anti-competitive, deceptive or unfair practices,
or otherwise violate applicable antitrust, competition or consumer
protection laws or regulations or any laws related to the
regulation of medical acts or medical professionals or health and
You will perform Your Services in a manner that meets or exceeds
any applicable service delivery and quality standards set out in
the Pro Requirements Library available here.
You will secure and maintain, at your expense, all registrations,
permits, licenses, consents required by law or necessary to operate
a business of the nature in which you offer Your Services. You are
solely responsible for maintaining your business in good standing
with all regulatory agencies and authorities. You shall ensure that
any person who performs Your Services at all times maintains and
abide by all statutory, regulatory, ministerial and municipal
approvals, registrations, permits, licenses, orders and by-laws
that are now or in the future applicable or are required to perform
Your Services and that Your Services are performed in a manner that
complies with all applicable laws, regulations and codes of conduct
of any professional organization.
At all times you must comply with all the terms of this Agreement,
including the following (which constitutes a “League Code of Conduct”):
The safety of every service provider and user of the League
Applications (a “Member”) on the League platform is of utmost concern.
This League Code of Conduct exists so that both Service Providers and
Members have a shared and understood standard for safety,
accountability, mutual-respect and common-courtesy.
League maintains a zero-tolerance policy regarding all forms of
discrimination, harassment or abuse. It is unacceptable to refuse to
provide or accept services based on a person’s race, religion, national
origin, disability, sexual orientation, sex, marital status, gender
identity, age or any other characteristic protected under applicable
federal or state law. This type of behaviour can result in permanent
loss of access to the League Applications. League expects that all
service providers and Members will treat one another with respect and
courtesy during all interactions, in-person or otherwise, including
being on-time for all scheduled appointments.
You may not submit, post, send, use, share, provide, transmit, or
display spam, unsolicited messages or any violent, discriminatory,
illegal, infringing, hateful, pornographic, obscene or sexually
suggestive photos or other Content (as defined below) via the League
You are responsible for any activity that occurs through your account
and you agree that you will not sell, transfer, license or assign your
account, followers, username, or any other account rights. Further, you
may not create through unauthorized means, including but not limited
to, by using an automated device, script, bot, spider, crawler or
You are responsible for all use of the League Applications by you and
your representatives and for all use of your credentials, including use
by others to whom you have given, or made available, your credentials.
You are responsible for and will comply with all applicable laws
(including HIPAA, privacy and anti-spam laws) in your jurisdiction.
You agree that you will keep your password safe and secure.
You agree that you are responsible for the information presented in
your listing, posts or comments on the League Applications and that the
such information will be truthful and accurate.
You agree that you are responsible for all data charges you incur
through the use of the League Applications.
You understand and agree that League is not responsible for the
materials posted or otherwise provided on or through the League
Applications and that you use the League Applications and all materials
at your own risk.
You are solely responsible for your interaction with other users,
service providers and Customers found using the League Applications,
whether online or offline, and you will conduct yourself in a reputable
manner at all times. You agree that League is not responsible or liable
for the conduct of any service provider or any other member of League.
League reserves the right, but has no obligation, to monitor or become
involved in disputes between you and other users, Customers or service
If you violate any of the rules in this League Code of Conduct, League may
take appropriate action, including suspending your ability to use the
League Applications and, at League’s discretion, terminating this
With the League Applications, you can share
information with your Customers and other members of the League
community. You are solely responsible for your conduct and any data,
text, files, information, usernames, images, graphics, photos,
profiles, audio and video clips, sounds, musical works, sound
recordings, works of authorship, applications, links and other content
or materials that you submit, post, share, use, provide, transmit, or
display on or via the League Applications (“Content”). You are
responsible for ensuring the accuracy of the information you submit to
League and to Customers. Inaccurate information will affect your
experience, and the experience of Customers, when using the League
Applications and our ability to contact you as described in the Privacy
Policy. You may also be asked to provide authorization for uses of
information in addition to what is in this Agreement and the Privacy
Policy when you use the League Applications.
You hereby grant to League a transferrable,
sublicensable, royalty free, irrevocable, perpetual right and license
to use, copy, distribute, display, modify and create derivative works
of the Content for the purpose of the provision, administration and
promotion of the League Applications (the “License”), but excluding
non-public messages you send through League to another League user. You
represent, warrant, and covenant and can demonstrate to League’s full
satisfaction upon request that you (a) own or otherwise have the right
to grant the License or that the Content is in the public domain
worldwide, (b) any Content you submit, post, use, share provide,
transmit, or display on or through the League Applications does not
violate, misappropriate or infringe the rights of any third party,
including, without limitation, privacy rights, publicity rights,
copyrights, trademarks, rights in trade secrets or confidential
information and/or other intellectual property rights (“Intellectual
Property Rights”), (c) agree to pay for all royalties, fees,
remuneration, and any other monies due or payable arising from any use
of the Content or the exercise of the License by League or third
parties on or through the League Applications, (d) have the permission
to use the name and likeness of each identifiable individual person in
such Content and to use such individual’s identifying or personal
information as contemplated by this Agreement, and (e) have the legal
right and capacity to grant the License to League. You agree to waive
any moral rights worldwide you may have in the Content for the purposes
of the League Applications.
League grants to you a limited, non-exclusive,
non-transferrable, revocable license to use the League Applications
solely in order to provide Your Services to Customers and only in
accordance with the terms of this Agreement. If using the League
Applications on an Apple device, you may only use the League
Applications on a compatible Apple device that you own or control and
as permitted by all rules, terms or policies set forth in the Apple App
Store Terms of Service or which are otherwise applicable to your use of
such device. The terms of this Agreement will govern any update or
upgrade provided by League that replaces and/or supplements the
original product (all of which together are included in the “League
Applications”), unless such update or upgrade is accompanied by a
separate license in which case the terms of that license will govern.
This license does not allow you to use the League Applications on any
Apple device that you do not own or control, and except as provided in
the Apple usage rules, you may not distribute or make the League
Applications available over a network where it could be used by
multiple devices at the same time. You may not rent, lease, lend, sell,
transfer redistribute, or sublicense the League Applications and, if
you sell your Apple device to a third party, you must remove the League
Applications from the Apple device before doing so. You agree not to
copy (except as expressly permitted by this license and the Usage
Rules), decompile, disassemble, attempt to derive the source code of,
or otherwise reverse engineer or attempt to reverse engineer, modify,
or create derivative works of the League Applications, or any part
thereof. You may use any materials provided to you as part of the
League Applications solely in connection with your use of the League
Applications in accordance with any rules made available by League from
time to time.
You do not acquire hereby any
Intellectual Property Right in or relating to the League Applications
or any materials you access or use through the League Applications. The
League Applications contains materials owned or licensed by League. As
between you and League, League owns and retains all rights in the
materials and the League Applications. You will not remove, alter or
conceal any copyright, trademark, service mark or any proprietary
rights notices incorporated in or accompanying materials or the League
Applications and agree not to not use, copy, distribute, display,
perform including perform in public, transmit, communicate to the
public including making available to the public, broadcast publish,
modify or create derivative works of the materials, except in
connection with using the League Applications.
All trademarks, service marks, logos, trade names and
any other proprietary designations of League used herein or provided to
you by League for promotional purposes are trademarks or registered
trademarks of League. If League provides you with such promotional
materials, you agree: (i) that League is not providing you with any
endorsement whatsoever; and (ii) to return to League or dispose of the
promotional materials upon request from League or automatically upon
termination of this Agreement.
League facilitates your booking of appointments with League
Customers. League has no control over or responsibility for the actions
or omissions of Customers. League cannot guarantee or control the
availability of any Customer at any particular time. LEAGUE WILL NOT BE
LIABLE FOR CANCELLED OR OTHERWISE UNFULFILLED APPOINTMENTS, OR ANY
DAMAGES RESULTING THEREFROM, UNSUCCESSFUL PAYMENTS OR COSTS OF ANY KIND
RELATED TO CANCELLED OR MISSED APPOINTMENTS. You will not cancel any
Business Services which have been booked by Customer except upon no
less than 24 hours’ notice. If you cancel a confirmed booking with a
Customer, League may impose consequences and remedies, including (i)
providing a notice or review on your listing showing that an
appointment was cancelled or indicating that you did not follow through
with the appointment, (ii) keeping the calendar for your listing
unavailable or blocked for the dates of the cancelled booking, or (iii)
imposing a cancellation fee (to be withheld from your future payments).
You will be notified in advance of situations in which such a
cancellation fee applies. League reserves the right, in its sole
discretion, to cancel a booking made via the League Applications.
Pricing of Your Services to Customers is set by you, and is not the
responsibility of League. You agree, however: (i) that the prices
charged to Customers will be as advertised by you in the League
Applications at the time of booking by the Customer; and (ii) that
the prices charged to any Customer who first uses Your Services
pursuant to the League Applications (an “LOC”) will be equal to or
less than the prices for the same or substantially similar services
that the Business charges other clients who did not, or do not,
come to you initially through League.
Your use of the League Applications is, as of the Effective Date,
free of charge; however, League reserves the right to introduce a
fee for the use of the League Applications upon no less than 30
For payments received by Customers through the League Applications,
League will be entitled to charge you a fee (the “Transaction
Fee”). Currently, the Transaction Fee is 2.5% of any after tax
amounts received by the Business through the League Applications.
For any of Your Services for which your receive amounts through the
League Applications, you will be entitled to receive payment from
Customers as follows following the completion of the applicable
services: (i) after you indicate to League through the League
Application that Your Service has been completed, League will bill
your Customer’s credit card or payment method of choice; and (ii)
following receipt of the payment by League, League will remit the
amount received from the Customer, subtracting the Transaction Fee
and applicable taxes on the Transaction Fee; and
League is entitled to change the Transaction Fee or,
notwithstanding Section 13(b), add a usage fee for the League
Applications and make any adjustments thereto upon no less than 30
days’ written notice.
You will not book any services with LOCs which are offered on the
League Application other than through the League Application.
appoint League as your limited payment collection agent solely for the
purpose of accepting the payment for the provision of Your Services to
Customers booked through the League Applications (the “Service Fees”).
You agree that payment made by a Customer through League, including any
third party payment processing provider used by League to facilitate
payment, shall be considered the same as payment made directly to you
and you will make Your Services available to the Customer in the
agreed-upon manner as if you had received the Service Fees directly.
You agree that League may, in accordance with the applicable
cancellation policy as provided to you on the League Applications, (i)
permit the Customer to cancel the booking and (ii) refund (via League)
to the Customer that portion of the Service Fees specified in the
applicable cancellation policy. You understand that League accepts
payments from Customers only as your limited payment collection agent
and that League’s obligation to pay you is subject to and conditional
upon successful receipt of the associated payments from Customers.
League does not guarantee payments to you for amounts that have not
been successfully received by League from Customers. In accepting
appointment as your limited authorized agent, League assumes no
liability for any acts or omissions by you.
League will make a commercially reasonable
effort to fix any payment processing errors that League becomes aware
of. Such efforts may include crediting or debiting, as appropriate, the
same payment method used for the original payment to correct the error.
The correct application of the appropriate taxes is your sole
responsibility. You are obligated to collect any applicable tax from
Customers and remit it to applicable governments; it is also your sole
responsibility to determine if a particular Service is taxable or not.
League will collect taxes on your behalf from Customers and remit these
funds to you. You are obligated to remit the relevant tax to applicable
governments. League will not be responsible for any errors in the
collection of taxes from Customers since the amount of tax collected
will be based on the information you provide.
League reserves the right to change, suspend,
remove or disable access to the League Applications and any Content for
any reason, including but not limited to complaints or allegations of
infringement or other unlawful conduct, without liability to you, and
at any time without notice. You agree that once a year League may
access your premises (or premises under your control or influence) and
review your systems, procedures and books and records to ensure your
compliance with this Agreement.
League does not screen Customers
and has no control over the actions or omissions of Customers. In no
event shall League be liable to you or anyone else for any action or
failure to act by a Customer, a decision made or action taken by you in
reliance on any information obtained or received through the League
Applications from a Customer or any other user or participant in the
League Applications. The parties hereto acknowledge that you may enter
into agreements or receive waivers from Customers (“Customer
Agreements”) in connection with Your Services. You will comply with the
terms of any such Customer Agreements. League will have no liability
for any breach of a Customer Agreement.
You acknowledge that this
Agreement contains any and all of League’s duties and obligations to
you. League has no special relationship with, or fiduciary duty to, you
unless it is explicitly contained in this Agreement. You also
acknowledge that League has no control over, and no duty to take any
action regarding which users gain access to the League Applications,
what content you access via the League Applications, what effect the
Contents and Materials and information received from the League
Applications will have on you, how you may interpret or use the content
of the League Applications, or what actions you may take as a result of
having been exposed to the Content and Materials available on the
You acknowledge that League can sign up and otherwise
work with an unlimited number of other service providers, including but
not limited to service providers who directly and indirectly compete
with Your Services and share physical space with you in your facility
This Agreement is effective upon your agreeing to be bound
by the terms of these Agreements until terminated by you or League (
the “Term”). Your rights under this Agreement will terminate
automatically without notice from League if you fail to comply with any
term(s) of these Agreements. Either party hereto may terminate these
Agreements upon no less than 30 days’ written notice. Upon termination
of the Agreements, you will cease all use of the League Applications
and destroy all copies, full or partial, of the League Applications. On
any termination of the Agreements, Sections 8, 10, 11, 16, 18, 19, 21,
22, 26, 27, 28, 29, 33 and 34 of the Service Provider Agreement shall
survive in perpetuity.
You expressly acknowledge and agree that use of the League
Applications is at your sole risk and that the entire risk to
satisfactory quality and performance is with you. The League
Applications are provided on an “as is” basis. As such, League
disclaims all warranties, representations and conditions, whether
express or implied, statutory or otherwise about the League
Applications to fullest extent permitted by law. To the extent any
warranty exists under law that cannot be disclaimed, League, not Apple,
will be solely responsible for such warranty.
In the event of any failure of the League
Applications to conform to any applicable warranty, you may notify
Apple, and Apple will refund the purchase price, if applicable, for the
League Applications to you. To the maximum extent of the law, Apple
will have no other warranty obligation whatsoever with respect to the
League Applications. In the event of any third party claim that the
League Applications or your possession and use of the League
Applications infringes that third party’s intellectual property rights
Apple will not be responsible for the investigation, defense,
settlement and discharge of any such intellectual property infringement
You acknowledge that League has no obligation
to furnish any maintenance and support, except where required by law.
To the extent that any maintenance or support is required by applicable
law, League, not Apple, shall be obligated to furnish any such
maintenance or support.
League, not Apple, is responsible for addressing any
claims by you relating to the League Applications or use of it,
including, but not limited to: (i) any product liability claim; (ii)
any claim that the League Applications fails to conform to any
applicable legal or regulatory requirement; and (iii) any claim arising
under consumer protection or similar legislation. Nothing in this
Agreement shall be deemed an admission that you may have such claims.
This Agreement is to be governed
by and construed under the laws in effect in the State of Delaware,
without regard to its conflict of law provisions. Other than in respect
related to or arising out of these Agreements, you agree to submit to
the personal and exclusive jurisdiction of the courts located within
the Province of Ontario. The Parties hereby waive all rights to a trial
by jury in any matter related to or arising from this Agreement.
You acknowledge and agree that, to the
maximum extent not prohibited by law, the entire risk arising out of
your access and use of the League Applications, your Listing or booking
of Customers via the League Applications or your membership with League
and any contact you have with Customers or other users of League,
whether in person or online remains with you. In no event will League
be liable for any incidental, indirect, special, exemplary or
consequential damages, including without limitation lost profits, loss
of data or loss of goodwill, damage to reputation, service
interruption, computer or system damage, the cost of replacement
products or services, personal or bodily injury, emotional distress
arising out of or in connection with these terms or any other
commercial damages related to the materials or Content, Your Services
to Customers, interactions with other users of the League Applications
or other persons with whom you interact as a result of your use of the
League Applications, however caused, regardless of the theory of
liability (contract, tort including negligence, or otherwise) and even
if League has been advised of the possibility of such damages. Except
for the obligations of League to pay specific amounts to you pursuant
to this Agreement, in no event shall the aggregate liability of League
arising from or related to this Agreement or the League Applications or
the use thereof exceed (i) 10% of the amount paid to League by you in
the 30 days prior to the event giving rise to the liability to a
maximum of CAD$100.00, or (ii) fifty Canadian dollars (CAD$50.00), if
no such payments have been made, even if a claim is a continuing one.
The foregoing limitations will apply even if the above stated remedy
fails of its purpose. Some jurisdictions do not allow the limitation of
liability for personal injury, or other types of damages, so this
limitation may not apply to you solely to the extent they are precluded
by such laws.
You agree to release, defend, indemnify, and hold
League, its affiliates and each of its employees, contractors,
directors, officers, agents, suppliers and representatives
(collectively, “League Indemnitees”) harmless from and against any
liabilities, claims, damages, losses and expenses, including without
limitation, reasonable legal and accounting fees brought against League
Indemnities by any third party, including Customers or other service
providers arising out of or related to (i) all claims or demands that
arise from or relate to your use of the League Applications, or any
materials or Content; (ii) the creation of your listing(s); (iii) the
booking, use or provision of Your Services; (iv) your interaction with
any Customers; and (v) from any breach of any representation, warranty
or covenant herein or in a Customer Agreement.
This Agreement may be assigned by League to an affiliate or
in connection with a sale of all or part of the business or undertaking
of League. You may not assign this agreement without the prior written
consent of League.
You and League agree that Apple, and Apple’s
subsidiaries, are third party beneficiaries of this Agreement, and
that, upon your acceptance of these terms and conditions of the
Agreement, Apple will have the right (and will be deemed to have
accepted the right) to enforce the Agreement as a third party
You represent and warrant that (i) you are not
located in a country that is subject to a U.S. Government embargo, or
that has been designated by the U.S. Government as a “terrorist
supporting” country; and (ii) you are not listed on any U.S. Government
list of prohibited or restricted parties.
You agree that the League Applications will
not be exported, imported, used, transferred, or re-exported from the
country in which it is provided to you. The information provided within
the League Applications is not intended for distribution to or use by
any person or entity in any jurisdiction or country where such
distribution or use would be contrary to law or regulation or which
would subject League to any registration requirement within such
jurisdiction or country. League reserves the right to limit the
availability of the League Applications or any portion of the League
Applications, to any person, geographic area, or jurisdiction, at any
time and in our sole discretion, and to limit the quantities of any
content, program, product, service or other feature that League
League will be entitled to amend or update these Agreements
upon notice to you, which may be provided directly through the League
Applications as a(?) posting. Your use of the League Applications or
provision of your Services following the date of such notice or posting
will constitute your agreement with the terms of any such amendment or
If any term(s) of these Agreements are held to be invalid
or unenforceable under any applicable local laws or by an applicable
court, that part shall be interpreted in a manner consistent with
applicable law as nearly as possible to the original intentions of
League and the remaining terms of the Agreement will remain valid and
League’s failure to exercise or enforce its rights under
this Agreement does not waive our right to enforce such right. Any
waiver of such rights will only be effective if it is in writing and
signed by us.
Should you have any questions, complaints, or
claims relating to the League App, please contact us at
email@example.com. You can find this Agreement by visiting league.com.
Last updated: January 2017
from you when you use the League Applications and how we use, process, and
disclose that information. This Policy is separate and distinct from
League’s duty under HIPAA to protect the personal health information of
League’s customers. We may add to this Policy with other notices. We may
also post additional privacy statements for some portions of the League
Applications. We use servers located in different jurisdictions, including
Canada and the United States, for our collection, use, and disclosure in
accordance with this Policy.
Information We Collect
When you create an account and use our League Applications, we collect the
following types of information from you:
Information that we can use to identify or contact you such as your email address and phone number
Demographics information such as your gender and location and device related information;
Personal Health Information if you decide to provide such information to us for use with our Services, as that term is defined by HIPAA
Personal Information if you decide to provide such information to us
for use with our Services, meaning [insert PIPEDA definition]
Personal health data and payment information, should you decide to
provide such information to us, for use with our Services; and
Any other information, such as photos, images, reviews, topics,
content, and bio, you provide us.
You are responsible for ensuring the accuracy of the information you submit
to League. Inaccurate information will affect your experience when using
the League Applications and our ability to contact you as described in this
certain features of the League Applications.
If you create an account using, or otherwise connect your account to, a
social networking services account (e.g. Twitter, Facebook or Google) we
may also collect information provided to us by such social networking
service including for example your: name; email address; birthday;
geographic location; interests; profile picture; gender; networks; user ID;
list of friends; likes, comments and any information you have made public
and made accessible to us on such social networking account. We may combine
information received from you when using the League Applications with
information from external sources.
We automatically collect information about how you use our League
Applications, for example, pages you have viewed. We also collect certain
technical information about your device including your Internet protocol
address, geo-location information, your browser type, language and
identifying information, your operating system and application version,
device types, device model and manufacturer, device identifiers, and your
device operating system type and version.
gather information regarding the date and time of your visit and the
information for which you searched and which you viewed. Cookies are small
pieces of information that a website sends to your computer’s hard drive
while you are viewing a website. We may use both session cookies (which
expire once you close your web browser) and persistent cookies (which
usually stay on your computer until you delete them) to provide you with a
more personal and interactive experience. Web beacons are digital images
that are used to log information on the League Applications or in our
emails. We use Web beacons to manage cookies, count visits, and to learn
what marketing works and what does not. We also use Web beacons to tell if
you open or act on our emails.
Others, including third party analytics service providers and advertising
partners may also collect personally identifiable information about your
online activities over time and across different Web sites when you use our
Policy does not apply to and we are not responsible for those other
through our League Applications (for example, we may use Google Analytics,
ChartBeat, and Mixpanel or similar services) and platform device
identifiers and software agents on and through our League Applications (for
example, we may use Flurry Analytics, Urban Airship, and Mixpanel or
similar services) to provide us with information about how you use and
interact with our League Applications. We encourage you to review the
privacy policies of these third parties to learn about your choices about
information these types of services collect from you.
Sharing of Your Information
The League Applications may allow you to connect and share your actions,
comments, content, profile, and information publicly or with other people.
You may control the personal information shared via controls built into the
League Applications. Please be mindful of your own privacy needs as you
choose who to connect with and what to share and make public. We cannot
control the privacy or security of information you choose to make public or
share with others and we disclaim any warranty, representation or covenant
as to any other party’s treatment of your information.
The League Applications may also provide you with the option to share
certain information from your League account with social networking
services like Facebook, Google, or Twitter. We are not responsible for the
use or re-sharing by others of any of your information once it is made
public. If you do not want your information to be made public, you should
not use the League Applications in this manner and/or you should adjust
your privacy settings on the applicable social networking service
accordingly. We are not responsible for and we do not control these social
networking services’ privacy practices. Please review the applicable
mistakenly post personal information in our community areas and would like
it removed, you can send us an email to request that we remove it by
following the process described below in the section titled, “Access to and
Corrections of Your Information”. In some cases, we may not be able to
remove your personal information.
How League Uses Your Information
League generally uses your information to:
Facilitate the creation of, administer and secure your account on the
Facilitate payment, using third party payment processing services,
should you decide to use our League Applications to purchase services
from third party service providers;
Identify you as a user in our system;
Provide, personalize, and improve the League Applications;
Communicate with you about your use of the League Applications;
Develop new products and services;
Customize any advertising you view and recommend content;
Fulfill your requests and respond to your inquiries;
Send newsletters, surveys, offers and promotional materials related to
the League Applications and for other marketing purposes of League
using your contact information;
Send administrative communications about the League Applications;
Conduct research and measurement activities;
Protect, investigate, and prevent potentially fraudulent, unauthorized,
or illegal activities;
Protect our rights and the rights of other users; and
We may also use your information to verify your geographic location. We may
use your geographic location data to personalize our League Applications,
to recommend content, and/or to determine whether the information you have
requested is available in your location.
How League Discloses Your Information
We may share your information as follows:
We may share your information with your consent or at your direction.
We may also share your information with others who perform services on
our behalf (including, but not limited to: advisors, IT providers,
contractors and consultants).
We may disclose your information if we believe we are required to do so
by law, or to comply with a court order, judicial or other government
subpoena, or warrant.
We also may disclose your information if we believe doing so is
appropriate or necessary to prevent any liability, or fraudulent,
abusive, or unlawful uses or to protect League and our League
Applications; or any rights, property, or personal safety of League or
In the event that League is or may be acquired by or merged with
another company or involved in any other business deal (or negotiation
of a business deal) involving the sale or transfer of all or part of
our business or assets, we may transfer or assign your information as
part of or in connection with the transaction. Finally, in the event of
insolvency, bankruptcy, or receivership, information may be transferred
or disclosed as a business asset.
We may also share data with our partners, advertisers, and other third
parties which has gone through an anonymization process and been
Where you have agreed to become affiliated with a League partner (for
example, by taking advantage of a partner specific promotion), we may
disclose your information with that partner.
We will not disclose Service Provider calendar information (including
names, or other information), or use Service Provider external calendar
information other than using appointment times to avoid double-booking,
and to make the display of a combined calendar convenient for Service
League takes steps to help protect your information against loss, misuse
and unauthorized access, or disclosure. No company can fully prevent
security risks, however. While we strive to protect your information, we
cannot guarantee its security. To help protect yourself and your
information, choose a unique password for our League Applications and do
not use a password on our League Applications that you would use on any
other website or online service.
If you believe that League has not adhered to this Statement, please
contact League by e-mail at firstname.lastname@example.org. We will do our best to
address your concerns. If you feel that your complaint has been addressed
incompletely, we invite you to let us know for further investigation.
Following the conclusion of our investigation, dispute, controversy or
claim arising out of or relating to this Agreement, or the breach,
termination or invalidity thereof shall be finally resolved by confidential
arbitration pursuant to the Ontario Arbitration Act and the arbitration
procedures set out therein as modified by this section. Each party shall
bear its own legal and other fees relating to the arbitration. The
arbitration tribunal’s fees and expenses and shall be borne in equal shares
between the parties. The arbitration award will be final and binding, and
will not be subject to any appeal. The seat of the arbitration shall be
Toronto, Ontario, Canada. In-person hearings and meetings may take place
wherever the parties agree to hold them. Failing agreement, they will take
place in Toronto. Except as required by applicable law, the parties agree
to maintain the confidentiality of the arbitration proceedings and the
terms of any award granted pursuant thereto.
If you have consented to receiving promotional and other commercial
electronic messages from League, you also consent to League’s use of your
Personal Information to send you such messages. You may opt out of
receiving such messages from League by following the instructions in those
messages. If you opt out, we may still send you non-commercial electronic
messages, such as messages about your accounts or our ongoing business
To make changes to your contact preferences or Personal Information, to
request deletion of content you post, or to opt-out of sharing your
information with third parties, send a request by email to
email@example.com. League makes reasonable efforts to completely remove
your Personal Information or content but cannot ensure complete or
comprehensive removal of the content or information posted on the Services.
When you use League Applications, we and other third party providers of
cookies and tracking tools give you choices about the use of online
tracking mechanisms, including those used to track of your online
activities over time and across different websites and online services.
Most Web browsers are set to accept cookies by default. If you prefer, you
can usually choose to set your browser to remove cookies and to reject
cookies from League or from third parties. If you choose to remove or
reject cookies, this could affect certain features of the League
Applications and the League Applications may not function properly. To
opt-out of Google Analytics web tracking for certain browsers, you can
download Google Analytics Opt-out Browser Add-on. You may opt out of other
cookies that may be present by following the directions on Google’s opt-out
page, ScorecardResearch’s opt-out page, and Quantcast’s opt out page. You
advertising partners to deliver ads tailored to your profile and
preferences. However, while we and others give you choices as described in
this policy, there are many ways in which Web browser signals and similar
mechanisms can indicate your choice to disable tracking, and our League
Applications may not be aware of or be able to honor every mechanism.
Access to and Corrections of Your Information
You have the right to know what information League has about you and to
correct any inaccuracies. Please direct any such requests by email to
firstname.lastname@example.org, or by one of the other means listed below under the
heading “League Contact Information”.
We will not knowingly collect information from users under the age of 13.
If we discover that we have collected information from a user under the age
of 13, we will delete such information.
From time to time, we may revise the Policy. To help you stay current of
League Contact Information
Please contact League with any questions or comments about this Policy,
your information, our third-party disclosure practices, or your consent
You may also contact us at:
ATTENTION: Privacy Officer
MaRS Centre, 661 University Ave, Suite 1220, West Tower, Toronto, ON M5G1M1
BUSINESS ASSOCIATE AGREEMENT
This Business Associate Agreement ("BAA") is is between you and League. In
providing your services you may be required to have access to and/or to
collect or create individually identifiable Protected Health Information.
This BAA is intended to protect the privacy and provide for the security
of Protected Health Information disclosed, collected or created by you in
compliance with HIPAA Rules (as defined herein).
The following terms used in this BAA shall have the same meaning as
those terms in the HIPAA Rules: Breach, Data Aggregation, Designated Record
Set, Disclosure, Health Care Operations, Individual, Minimum Necessary,
Notice of Privacy Practices, Protected Health Information, Required By Law,
Secretary, Security Incident, Subcontractor, Unsecured Protected Health
Information, and Use.
(a) . “Business Associate” shall generally have the same
meaning as the term “business associate” at 45 CFR 160.103.
(b) . “Covered Entity” shall generally have the same meaning
as the term “covered entity” at 45 CFR 160.103.
(c) . “HIPAA Rules” shall mean the Privacy, Security, Breach
Notification, and Enforcement Rules at 45 CFR Part 160 and Part 164.
Your Obligations and Activities
You agree to:
(a) Not use or disclose Protected Health Information other than as
permitted or required by the BAA or as required by law;
(b) Use appropriate safeguards, and comply with Subpart C of 45 CFR Part
164 (Security Standards for the Protection of Electronic Protected Health
Information) with respect to electronic Protected Health Information, to
prevent use or disclosure of Protected Health Information other than as
provided for by the BAA;
(c) Report to LEAGUE any use or disclosure of Protected Health
Information not provided for by the BAA of which you become aware,
including breaches of unsecured Protected Health Information as required at
45 CFR 164.410, and any security incident of which you become aware,
(collectively “breach”) within 24 hours after you become aware of a
(d) In accordance with 45 CFR 164.502(e)(1)(ii) and 164.308(b)(2), if
applicable, ensure that any subcontractors that create, receive, maintain,
or transmit Protected Health Information, in connection with your
services, agree to the same restrictions, conditions, and requirements
that apply to you with respect to such information;
(e) Upon receipt of a request for access to an individual’s Protected Health
Information made by, or on behalf of the individual, notify LEAGUE within 5
business days after receiving the request. LEAGUE will
determine the response to be made to the individual as necessary to
satisfy LEAGUE’s obligations under 45 CFR 164.524.
(f) Upon receipt of a request by an individual for amendment(s)
of that individual’s Protected Health Information, notify LEAGUE within 5
business days and make any amendment(s) to protected
health information in a designated record set as directed or agreed to by
LEAGUE pursuant to 45 CFR 164.526, or take other measures as necessary to
satisfy LEAGUE’s obligations under 45 CFR 164.526, within 5 business days.
(g) Maintain for 6 years the information required to provide an accounting
of disclosures of Protected Health Information to the individual, if
requested, as necessary to satisfy LEAGUE’s obligations under 45 CFR
164.528. Upon receipt of such a request, notify LEAGUE, in writing, within
5 business days. LEAGUE will determine the appropriate response
consistent with LEAGUE’s obligations under 45 CFR 164.528.
(h) To the extent you are to carry out one or more
of LEAGUE’s obligation(s) under Subpart E of 45 CFR Part 164, comply with
the requirements of Subpart E that apply to LEAGUE in the performance of
such obligation(s); and
(i) Make your internal practices, books, and records available to the
Secretary for purposes of determining compliance with the HIPAA Rules.
Permitted Uses and Disclosures by You
(a)You may only use or disclose Protected Health Information as necessary
to provide your services.You are authorized to use Protected Health
Information to de-identify the information in accordance with 45 CFR
164.514 (a)-(c), ONLY if you request and receive written permission from
LEAGUE. Any such permission shall specify the manner in which you will
de-identify the information and any permitted uses and disclosures
by you of the de-identified information.
(b) You may use or disclose Protected Health Information as required by
(c) Business agrees to make uses and disclosures and requests for Protected
Health Information consistent with LEAGUE’s minimum necessary policies and
(d)You may not use or disclose Protected Health Information in a manner
that would violate Subpart E of 45 CFR Part 164 if done by LEAGUE, except
for the specific uses and disclosures set forth below.
(e) You may use Protected Health Information for the proper management and
administration of your business or to carry out your legal
responsibilities, provided the disclosures are required by law, or
you obtain reasonable assurances from the person to whom the information is
disclosed that the information will remain confidential and used or further
disclosed only as required by law or for the purpose for which it was
disclosed to the person, and the person notifies you of any instances of
which the person is aware in which the confidentiality of the information
has been breached.
(f) You may use Protected Health Information to de-identify the information
in accordance with 45 CFR 164.514(a)-(c), ONLY if you request and receive
written permission from LEAGUE.
(g) You may provide data aggregation services relating to
your operations ONLY if you request and receive written permission from
Provisions for LEAGUE to Inform You of Privacy Practices and
(a) LEAGUE shall notify you of any limitation(s) in the notice of privacy
practices under 45 CFR 164.520, to the extent that such limitation may
affect your use or disclosure of Protected Health Information.
(b) LEAGUE shall notify you of any changes in, or revocation of, the
permission by an individual to use or disclose his or her Protected Health
Information, to the extent that such changes may affect your use or
disclosure of Protected Health Information.
(c) LEAGUE shall notify you of any restriction on the use or disclosure
of Protected Health Information that LEAGUE has agreed to or is required to
abide by under 45 CFR 164.522, to the extent that such restriction may
affect your use or disclosure of Protected Health Information.
Term and Termination
(a) . This BAA shall be effective upon your agreeing to be bound by the
terms of these Agreements until terminated by you or LEAGUE.
(b) . You authorize termination of this Agreement
by LEAGUE, if LEAGUE determines that you have violated a material term of
the BAA and you have not cured the breach or ended the violation within 14
(c) Your .
Upon termination of this Agreement for any reason, LEAGUE shall
direct you to destroy or return to LEAGUE all Protected Health
Information received from LEAGUE, or created, maintained, or received by
you on behalf of LEAGUE, that the You still maintain in any form. You
shall retain no copies of the Protected Health Information.
(d) . Your obligations under this Section shall survive the
termination of this BAA.
(a) . A reference in this BAA to a section in the HIPAA
Rules means the section as in effect or as amended.
(b) . The Parties agree to take such action as is necessary to amend
this BAA from time to time to ensure compliance with the requirements of
the HIPAA Rules and any other applicable law.
(c) . Any ambiguity in this BAA shall be interpreted to permit
compliance with the HIPAA Rules.