League Applications
Terms of Service and Privacy Policy

Last Updated: May 8, 2015.

League, Inc. (“League”) provides an online platform that connects you (“you” or “You”) to various health and wellness service providers (“Service Provider(s)”) so that Service Providers can offer you various services (the “Services”).



This End User License Agreement (the “Agreement”) and Privacy Policy (“Privacy Policy”) is between You and League and governs your use of the League website, mobile and other applications, and related services (together, the “League Applications”) made available through the Apple App Store, the Google PLAY Store, or otherwise on the Internet. By installing, accessing or using the League Applications on any device including uploading or downloading any Content or Materials (as defined below) or by clicking the “I AGREE” button associated with this Agreement and Privacy Policy you agree to be bound by this Agreement and Privacy Policy.

You agree that you are at least 13 years old and that if you are between 13 years and 18 years old, your legal guardian has reviewed this Agreement and the Privacy Policy and agrees to its terms on your behalf.

  1. Services. Through the League Applications, you will be able to access health and wellness Services offered by third party Service Providers who are not affiliated with League. These Service Providers include dieticians, physiotherapists, and personal trainers, among others. These Services may be discovered and requested through use of the League Applications.
  2. No Doctor-Patient Relationships. You acknowledge and agree that although some of the materials and Content that is provided to you through the League Applications (including information provided in direct response to your questions or postings) may be provided by individuals in the medical profession, the provision of such information does not create a doctor-patient relationship or other medical professional/patient relationship between you and League, and does not constitute an opinion, medical advice, diagnosis or treatment, but is provided to assist you with locating medical services from a doctor, dietician, personal trainer or other healthcare or wellness Service Provider. League makes no guarantees, representations, or warranties, whether express or implied, with respect to professional qualifications, expertise, quality of work, price or cost information, or any other information made accessible through the League Applications. You acknowledge that League has no special relationship with, or fiduciary duty to, you. You also acknowledge that League has no control over, and no duty to take any action regarding which users gain access to the League Applications, what content you access via the League Applications, what effect the information received from the League Applications will have on you or others, or how you may interpret or use the content of the League Applications.
  3. No Medical or Health Advice. The information that you obtain or receive from League, and its employees, contractors, partners, sponsors, advertisers, licensors or otherwise through the League Applications is for informational, scheduling and payment purposes only. All medical or health related information comes from independent Service Providers and organizations. The League Applications are open to the general public and any personal or health information you disclose through the League Applications or Services is handled in accordance with the Privacy Policy. If you submit a medical or health related question to League, answers are (a) provided by independent Service Providers and organizations, and (b) for informational purposes only. League does allow you to store certain of your health information (such as your medical history, or data from wearable wellness data monitoring devices) on the League Applications. League will handle this information in accordance with the Privacy Policy, and will use reasonable technical measures to protect it.
  4. Your Choice of Service Providers. Before being allowed to join League as a Service Provider, Service Providers are asked by League to confirm their identity (through a copy of photo ID), their post-secondary education (if any), their professional credentials (if they are covered by a professional licensing system), and the insurance coverage they carry (if they are required to carry insurance). League takes reasonable measures to confirm these credentials on a certain sample of Service Providers, but not all of them. As well, League requires Service Providers to complete, and keep up-to-date, their practice profiles that may be accessed through the League Applications. The information in these Service Provider profiles may become dated, or otherwise be inaccurate, and League does not take responsibility for ensuring their accuracy. AS WELL, LEAGUE DOES NOT IN ANY WAY ENDORSE OR RECOMMEND ANY SERVICE PROVIDERS, INDIVIDUALS, ENTITIES, PRODUCTS OR DEVICES LISTED, MARKETED OR OTHERWISE ACCESSIBLE THROUGH THE LEAGUE APPLICATIONS (though you will be able to see on the League Applications specific reviews of certain of the Service Providers posted by other League Members). You are ultimately responsible for selecting your own Service Provider, and you are encouraged to discuss and verify any credentials or profile information directly with them during your first visit or thereafter.
  5. Service Efficacy. Not all the available Services provided by Service Providers through the League Applications will be appropriate for you, and therefore League makes no claims about the efficacy of any particular Service. Moreover, League bears no liability for any medical, health care, wellness, fitness, dietary or any other advice or information provided by any of the Service Providers, organizations, entities, individuals or users, and makes no stipulation whatsoever as to the nature of the relationship, whether doctor-patient or otherwise, established between you and any Service Provider(s).
  6. Booking Services. League facilitates your booking of appointments with Service Providers. League has no control over, and cannot guarantee, the availability of any Service Provider at any particular time. LEAGUE WILL NOT BE LIABLE FOR CANCELLED OR OTHERWISE UNFULFILLED APPOINTMENTS, OR ANY INJURY RESULTING THEREFROM.
  7. Payment. Currently your use of the League Applications is free of charge; however, League reserves the right to introduce a fee for the use of the League Applications. If League decides to introduce such a fee, League shall inform you accordingly in advance and allow you to either continue or terminate your use of the League Applications. Pricing of individual Services is set by Service Providers, and is not the responsibility of League. The correct application of the appropriate taxes is the sole responsibility of the Service Provider. After your Service is delivered, and your Service Provider indicates to League the Service is delivered to you, League will bill your credit card or payment method of choice. League uses a third party payment processor (the “Payment Processor”) to link your credit card account to the League Applications. The processing of payments or credits, as applicable, in connection with your use of the League Applications and various Services will be subject to the terms, conditions and privacy policies of the Payment Processor and your credit card issuer in addition to these League member terms. League is not responsible for any errors by the Payment Processor. In connection with your use of the Services, League will obtain certain transaction details, which League will use solely in accordance with its Privacy Policy.
  8. Refund Policy. If you cancel your booking with a Service Provider at least 24-hours ahead of your scheduled arrival time for the applicable booking, League, through the Payment Processor, will not complete the processing of your payment to the Service Provider and you will not be required to pay for the cancelled booking. If you fail to cancel your booking at least 24-hours ahead of your scheduled arrival time, your payment will be processed and you will not be entitled to a refund.
  9. Parties. This Agreement is between you and League only, and not Apple, Inc. (“Apple”) or any Service Provider with whom you interact or purchase services from using the League Applications. League, not Apple, is solely responsible for the League Applications and its content. Although Apple is not a party to this Agreement, Apple has the right to enforce this Agreement against you as a third party beneficiary.
  10. License to You. League grants to you a limited, non-exclusive, non-transferrable, revocable license to use the League Applications for authorized purposes, and only in accordance with the terms of this Agreement. You may only use the League Applications on a compatible device that you own or control, and in the case of an Apple device, as permitted by the Usage Rules set forth in the Apple App Store Terms of Service. The terms of this Agreement will govern any update or upgrade provided by League that replaces and/or supplements the original application or website (all of which together are included in the “League Applications”), unless such update or upgrade is accompanied by a separate license in which case the terms of that license will govern. This license does not allow you to use the League Applications on any Apple device that you do not own or control, and except as provided in the Apple Usage Rules, you may not distribute or make the League Applications available over a network where it could be used by multiple devices at the same time. You may not rent, lease, lend, sell, transfer redistribute, or sublicense the League Applications and, if you sell your Apple device to a third party, you must remove the League Applications from the Apple device before doing so. You agree not to copy (except as expressly permitted by this license and the Usage Rules), decompile, disassemble, attempt to derive the source code of, or otherwise reverse engineer or attempt to reverse engineer, modify, or create derivative works of the League Applications, or any part thereof. You may use any materials provided to you as part of the League Applications solely in connection with your use of the League Applications in accordance with any rules made available by League from time to time.
  11. Responsibility for Content. With the League Applications, you can share information with your Service Providers and other members of the League community. You are solely responsible for your conduct and any data, text, files, information, usernames, images, graphics, photos, profiles, audio and video clips, sounds, musical works, sound recordings, works of authorship, applications, links and other content or materials that you submit, post, share, use, provide, transmit, or display on or via the League Applications (“Content”). You are responsible for ensuring the accuracy of the information that you submit to League. Inaccurate information will affect your experience when using the League Applications and our ability to contact you as described in the Privacy Policy. You may also be asked to provide authorization for uses of information in addition to what is in this Agreement and the Privacy Policy when you use the League Applications.
  12. Content License From You. You hereby grant to League a transferrable, sublicensable, royalty free, irrevocable, perpetual right and license to use, copy, distribute, display, modify and create derivative works of the Content for the purpose of the provisions of the League Applications (the “License”), but excluding non-public messages you send through League to another League user. You represent, warrant, and covenant and can demonstrate to League’s full satisfaction upon request that you (a) own or otherwise have the right to grant the License or that the Content is in the public domain worldwide, (b) any Content you submit, post, use, share provide, transmit, or display on or through the League Applications does not violate, misappropriate or infringe the rights of any third party, including, without limitation, privacy rights, publicity rights, copyrights, trademarks, rights in trade secrets or confidential information and/or other intellectual property rights (“Intellectual Property Rights”), (c) agree to pay for all royalties, fees, remuneration, and any other monies due or payable arising from any use of the Content or the exercise of the License by League or third parties on or through the League Applications, (d) have the permission to use the name and likeness of each identifiable individual person in such Content and to use such individual’s identifying or personal information as contemplated by this Agreement, and (e) have the legal right and capacity to grant the License to League. You agree to waive any moral rights worldwide you may have in the Content for the purposes of the League Applications.
  13. Intellectual Property Rights. You do not acquire hereby any Intellectual Property Right in or relating to the League Applications or any materials you access or use through the League Applications. The League Applications contains materials owned or licensed by League. As between you and League, League owns and retains all rights in the materials and the League Applications. You will not remove, alter or conceal any copyright, trademark, service mark or any proprietary rights notices incorporated in or accompanying materials or the League Applications and agree not to not use, copy, distribute, display, perform including perform in public, transmit, communicate to the public including making available to the public, broadcast publish, modify or create derivative works of the materials, except in connection with using the League Applications.
  14. Your Responsibilities.

    At all times you must comply with all the terms of this Agreement, including the following (which constitutes a “League Code of Conduct”):

    1. The safety of every Service Provider and user of the League Applications (a “Member”) on the League platform is of utmost concern. This League Code of Conduct exists so that both Service Providers and Members have a shared and understood standard for safety, accountability, mutual-respect and common-courtesy.
    2. League maintains a zero-tolerance policy regarding all forms of discrimination, harassment or abuse. It is unacceptable to refuse to provide or accept services based on a person’s race, religion, national origin, disability, sexual orientation, sex, marital status, gender identity, age or any other characteristic protected under applicable provincial, federal or state law. This type of behaviour can result in permanent loss of access to the League Applications. League expects that all Service Providers and Members will treat one another with respect and courtesy during all interactions, in-person or otherwise, including being on-time for all scheduled appointments.
    3. You may not submit, post, send, use, share, provide, transmit, or display spam, unsolicited messages or any violent, discriminatory, illegal, infringing, hateful, pornographic, obscene or sexually suggestive photos or other Content via the League Applications.
    4. You are responsible for any activity that occurs through your account and you agree that you will not sell, transfer, license or assign your account, followers, username, or any other account rights. Further, you may not create through unauthorized means, including but not limited to, by using an automated device, script, bot, spider, crawler or scraper.
    5. You are responsible for all use of the League Applications and for all use of your credentials, including use by others to whom you have given, or made available, your credentials.
    6. You agree that you are responsible for keeping your password safe and secure.
    7. You agree that you are responsible for all data charges you incur through the use of the League Applications.
    8. You understand and agree that League is not responsible for the materials posted or otherwise provided on or through the League Applications and that you use the League Applications and all materials at your own risk.
    9. You are solely responsible for your interaction with other users and Service Providers found using the League Applications, whether online or offline. You agree that League is not responsible or liable for the conduct of any Service Provider or any other member of League. League reserves the right, but has no obligation, to monitor or become involved in disputes between you and other users or Service Providers.

    If you violate any of the rules in this League Code of Conduct, League may take appropriate action, including suspending your ability to use the League Applications and, at League’s discretion, terminating this Agreement.

  15. Operation of Service. League reserves the right to change, suspend, remove or disable access to the League Applications and any Content and materials for any reason, including but not limited to complaints or allegations of infringement or other unlawful conduct, or your violation of the League Code of Conduct or any other term of this Agreement, without liability to you, and at any time without notice.
  16. Termination. This Agreement is effective upon your agreeing to be bound by the terms of this Agreement, and the Privacy Policy until terminated by you or League. You rights under this Agreement will terminate automatically without notice from League if you fail to comply with any term(s) of this Agreement, the Code of Conduct, or Privacy Policy. Upon termination of the Agreement, you will cease all use of the League Applications and destroy all copies, full or partial, of the League Applications. On any termination of this Agreement, Sections 2, 3, 4, 5, 9, 10, 11, 12, 13, 14, 16, 18, 20, 21, 22, 23, 25, and 26 shall survive in perpetuity.
  17. Warranty. You expressly acknowledge and agree that use of the League Applications is at your sole risk and that the entire risk to satisfactory quality and performance is with you. The League Applications are provided on an “as is” basis. As such, League disclaims all warranties and conditions, whether express or implied, statutory or otherwise about the League Applications. To the extent any warranty exists under law that cannot be disclaimed, League, not Apple, will be solely responsible for such warranty.
  18. Apple's Limitations. In the event of any failure of the League Applications to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if applicable, for the League Applications to you. To the maximum extent of the law, Apple will have no other warranty obligation whatsoever with respect to the League Applications. In the event of any third party claim that the League Applications or your possession and use of the League Applications infringes that third party’s intellectual property rights Apple will not be responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim.
  19. Maintenance and Support. You acknowledge that League has no obligation to furnish any maintenance and support. To the extent that any maintenance or support is required by applicable law, League, not Apple, shall be obligated to furnish any such maintenance or support.
  20. Product Claims. League, not Apple, is responsible for addressing any claims by you relating to the League Applications or use of it, including, but not limited to: (i) any product liability claim; (ii) any claim that the League Applications fails to conform to any applicable legal or regulatory requirement; and (iii) any claim arising under consumer protection or similar legislation. Nothing in this Agreement shall be deemed an admission that you may have such claims.
  21. Governing Law and Dispute Resolution. This Agreement is to be governed by and construed under the laws in effect in the Province of Ontario. You irrevocably consent and agree to the jurisdiction of the courts located in Ontario, for any claims arising from or related to this Agreement. The Parties specifically agree that, in the event that there is a dispute under this Agreement and such dispute is to be resolved in a court of law, such dispute shall not be resolved by jury trial.
  22. Limitations of Liability. In no event will League (or any of its affiliates, shareholders, officers, directors, suppliers, employees, contractors, representatives, or agents) be liable for personal injury or any incidental, special, indirect, or consequential damages whatsoever, including, without limitation, damages for loss of profits, loss of data, business interruption, or any other commercial damages or losses, arising out of or related to your use or inability to use the League Applications, Content or materials, however caused, regardless of the theory of liability (contract, tort including negligence, or otherwise) and even if League has been advised of the possibility of such damages. In no event shall the aggregate liability of League arising from or related to this Agreement or the League Applications or the use thereof exceed the greater of (i) the amount paid by you for that portion of the League Applications that gave rise to the claim, and (ii) $40.00, even if a claim is a continuing one. The foregoing limitations will apply even if the above stated remedy fails of its purpose.
  23. Indemnification. You shall indemnify, and hold harmless League, its affiliates, shareholders, and each of its employees, contractors, directors, officers, suppliers and representatives from all liabilities, claims, and expenses, including reasonable lawyers’ fees (i) for all third party claims or demands that arise from or relate to your use of the League Applications, any materials or Content, and (ii) from any breach of any representation, warranty or covenant herein.
  24. Assignment. This Agreement may be assigned by League to an affiliate or in connection with a sale of all or part of the business or undertaking of League.
  25. Third Party Beneficiary. You and League agree that Apple, and Apple’s subsidiaries, are third party beneficiaries of this Agreement, and that, upon your acceptance of these terms and conditions of the Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce the Agreement as a third party beneficiary.
  26. U.S. Legal Compliance. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
  27. Territorial Restrictions. You agree that the League Applications will not be exported, imported, used, transferred, or re-exported from the country in which it is provided to you. The information provided within the League Applications is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject League to any registration requirement within such jurisdiction or country. League reserves the right to limit the availability of the League Applications or any portion of the League Applications, to any person, geographic area, or jurisdiction, at any time and in our sole discretion, and to limit the quantities of any content, program, product, service or other feature that League provides.
  28. Severability. If any term(s) of this Agreement is held to be invalid or unenforceable under any applicable local laws or by an applicable court, that part shall be interpreted in a manner consistent with applicable law as nearly as possible to the original intentions of League and the remaining terms of the Agreement will remain valid and enforceable.
  29. No Waiver. League’s failure to exercise or enforce its rights under this Agreement does not waive our right to enforce such right. Any waiver of such rights will only be effective if it is in writing and signed by us.
  30. Contact Information. Should you have any questions, please contact us at info@league.com. You can find this Agreement by visiting league.com.
League Inc. Privacy Policy
Last updated: May 8, 2015

This League Privacy Policy (“Privacy Policy”) describes the information League, Inc. (“League” or “we” or “us”) gathers from you (“you” or “You”) when you use the League website, mobile or other applications, and related services (together, the “League Applications”) or when you interact through League with service providers in the health and wellness sector (“Service Provider(s)”) who provide you services (the “Services”), and how we use, process, and disclose that information. We may add to this Privacy Policy with other notices. We may also post additional privacy statements for some portions of the League Applications.

Information We Collect

When you create an account and use the League Applications, we collect the following types of information from you:

You are responsible for ensuring the accuracy of the information you submit to League. Inaccurate information will affect your experience when using the League Applications and our ability to contact you as described in this Privacy Policy. You may also be asked to provide authorization for uses of information in addition to what is in this Privacy Policy when you use certain features of the League Applications.

If you create an account using, or otherwise connect your account to, a social networking services account (e.g. Twitter, Facebook or Google) we may also collect information provided to us by such social networking service including for example your: name; email address; birthday; geographic location; interests; profile picture; gender; networks; user ID; list of friends; likes, comments and any information you have made public and made accessible to us on such social networking account. We may combine information received from you when using the League Applications with information from external sources.

We automatically collect information about how you use our League Applications, for example, pages you have viewed. We also collect certain technical information about your device including your Internet protocol address, geo-location information, your browser type, language and identifying information, your operating system and application version, device types, device model and manufacturer, device identifiers, and your device operating system type and version.

We also use cookies, Web beacons, URL information or other technologies to gather information regarding the date and time of your visit and the information for which you searched and which you viewed. Cookies are small pieces of information that a website sends to your computer's hard drive while you are viewing a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which usually stay on your computer until you delete them) to provide you with a more personal and interactive experience. Web beacons are digital images that are used to log information on the League Applications or in our emails. We use Web beacons to manage cookies, count visits, and to learn what marketing works and what does not. We also use Web beacons to tell if you open or act on our emails.

Others, including third party analytics service providers and advertising partners, may also collect personally identifiable information about your online activities over time and across different Web sites when you use our League Applications, including as described in this Privacy Policy. This Privacy Policy does not apply to and we are not responsible for those other parties. Third party analytics services may use cookies and web beacons through our League Applications (for example, we may use Google Analytics, ChartBeat, and Mixpanel or similar services) and platform device identifiers and software agents on and through our League Applications (for example, we may use Flurry Analytics, Urban Airship, and Mixpanel or similar services) to provide us with information about how you use and interact with our League Applications. We encourage you to review the privacy policies of these third parties to learn about your choices about information these types of services collect from you.

Sharing of Your Information

The League Applications may allow you to connect and share your actions, comments, Content, profile, and information publicly or with other people. You may control the personal information shared via controls built into the League Applications. Please be mindful of your own privacy needs as you choose who to connect with and what to share and make public. We cannot control the privacy or security of information you choose to make public or share with others.

The League Applications may also provide you with the option to share certain information from your League account with social networking services like Facebook, Google, or Twitter. We are not responsible for the use or re-sharing by others of any of your information once it is made public. If you do not want your information to be made public, you should not use the League Applications in this manner and/or you should adjust your privacy settings on the applicable social networking service accordingly. We are not responsible for and we do not control these social networking services’ privacy practices. Please review the applicable privacy policy for information about how they use your information. If you mistakenly post personal information in our community areas and would like it removed, you can send us an email to request that we remove it by following the process described below in the section titled, “Access to and Corrections of Your Information”. In some cases, we may not be able to remove your personal information.

We use servers located in different jurisdictions, including Canada and the United States, for our collection, use, and disclosure in accordance with this Privacy Policy, and therefore your information may be subject to access by authorities in accordance with the law of that jurisdiction.

How League Uses Your Information

League uses your information to:

We may also use your information to verify your geographic location. We may use your geographic location data to personalize our League Applications, to recommend content, and/or to determine whether the information you have requested is available in your location.

How League Discloses Your Information

We may share your information as follows:


League takes commercially reasonable steps to help protect your information against loss, misuse and unauthorized access, or disclosure. No company can fully prevent security risks, however. While we strive to protect your information, we cannot guarantee its absolute security. To help protect yourself and your information, choose a unique password for our League Applications and do not use a password on our League Applications that you would use on any other website or online service.

Information Choices

If you have consented to receiving promotional and other commercial electronic messages from League, you also consent to League’s use of your Personal Information to send you such messages. You may opt out of receiving such messages from League by following the instructions in those messages. If you opt out, we may still send you non-commercial electronic messages, such as messages about your accounts or our ongoing business relations. You may also send requests about your information, including changes to your contact preferences, changes to or deletions of your information or content you post, and requests to opt-out of sharing your information with third parties by emailing privacy@league.com. Please note that deletion of your information or content does not ensure complete or comprehensive removal of the content or information posted on the Services.

When you use any League Applications, we and others give you the following choices about use of mechanisms for tracking, including tracking of your online activities over time and across different websites and online services by third parties. Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies from League or from third parties. If you choose to remove cookies or reject cookies, this could affect certain features of the League Applications and the League Applications may not function. To opt-out of Google Analytics web tracking for certain browsers, you can download Google Analytics Opt-out Browser Add-on. You may opt out of other cookies that may be present by following the directions on Google’s opt-out page, ScorecardResearch’s opt-out page, and Quantcast’s opt out page. You can also choose to opt-out of use of cookies by some of our third party advertising partners to deliver ads tailored to your profile and preferences. However, while we and others give you choices as described in this policy, there are many ways in which Web browser signals and other similar mechanisms can indicate your choice to disable tracking, and our League Applications may not be aware of or honor every mechanism.

Access to and Corrections of Your Information

You have the right to know what information League has about you and to correct any inaccuracies. Please direct any such requests by email to privacy@league.com, or by one of the other means listed below under the heading “League Contact Information”.


We will not knowingly collect information from users under the age of 13. If we discover that we have collected information from a user under the age of 13, we will delete such information.

Changes and Updates to this Privacy Policy

From time to time, we may revise this Privacy Policy. To help you stay current of any changes, we note the date the Privacy Policy was last updated above.

League Contact Information

Please contact League with any questions or comments about this Privacy Policy, your information, our third-party disclosure practices, or your consent choices via privacy@league.com.

You may also contact us at:

ATTENTION: Privacy Officer
League, Inc.
MaRS Centre, 661 University Ave, Suite 480, West Tower, Toronto, ON M5G1M1