Where healthcare’s most influential changemakers come together to reimagine, redefine and reshape the future of the healthcare consumer experience.
By prioritizing CX and leveraging technology-driven solutions, health plans can thrive in the Medicare Advantage market by delivering exceptional experiences, improving member satisfaction, and achieving higher star ratings.
How can you drive meaningful value with CX transformation? Gain actionable insights and uncover proven strategies on how to unlock business value with CX to win in today’s highly competitive market.
Karen Hanlon, EVP and COO at Highmark Health, discusses the health plan’s strategic collaboration with Google Cloud and League.