{"id":27968,"date":"2026-09-17T13:09:21","date_gmt":"2026-09-17T18:09:21","guid":{"rendered":"https:\/\/league.com\/resources\/les-nouvelles-bases-de-lere-agentique-des-soins-de-sante\/"},"modified":"2026-10-26T20:39:50","modified_gmt":"2026-10-27T01:39:50","slug":"les-nouvelles-bases-de-lere-agentique-des-soins-de-sante","status":"publish","type":"resource","link":"https:\/\/league.com\/fr\/resource\/les-nouvelles-bases-de-lere-agentique-des-soins-de-sante\/","title":{"rendered":"Les nouvelles bases de l&rsquo;\u00e8re agentique des soins de sant\u00e9"},"content":{"rendered":"\n<p class=\"has-praise-shadow-color has-text-color has-link-color wp-elements-1 wp-block-paragraph\"><strong>\ud83d\udcc5 Date : mercredi 28 octobre 2026<br\/>\ud83d\udd50\u00a0Heure\u00a0: 11\u00a0h \u00e0 12\u00a0h HNE<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\"><em>*\u00a0Vous ne pouvez pas assister \u00e0 l&rsquo;\u00e9v\u00e9nement en direct? Inscrivez-vous quand m\u00eame et nous vous enverrons une copie de l&rsquo;enregistrement.<\/em><\/p>\n\n<p class=\"wp-block-paragraph\">Les soins de sant\u00e9 ont toujours repos\u00e9 sur l\u2019augmentation des effectifs pour prendre de l\u2019ampleur, et aujourd\u2019hui, il en faut davantage que ce que quiconque peut embaucher ou se permettre. Pour la premi\u00e8re fois, l\u2019IA peut r\u00e9ellement changer cette \u00e9quation.<\/p>\n\n<p class=\"wp-block-paragraph\">Mais placer directement l\u2019IA devant des membres ou des patients comporte des enjeux auxquels le back-office n\u2019est tout simplement pas confront\u00e9. Les mesures de conformit\u00e9 et les garde-fous cliniques n\u00e9cessaires pour maintenir cette norme sont difficiles \u00e0 mettre en place \u2014 et encore plus difficiles \u00e0 d\u00e9ployer \u00e0 grande \u00e9chelle. La base que vous \u00e9tablissez aujourd\u2019hui d\u00e9terminera si vous pourrez ajouter en toute confiance de la complexit\u00e9 clinique, de nouveaux cas d\u2019utilisation et de nouveaux canaux l\u2019ann\u00e9e prochaine, sans avoir \u00e0 tout recommencer.<\/p>\n\n<p class=\"wp-block-paragraph\">C\u2019est cette base que nous avons b\u00e2tie. Le 28 octobre, nous d\u00e9voilerons la prochaine \u00e9volution de la plateforme de League\u00a0: Forge by League. Les organismes de soins de sant\u00e9 peuvent maintenant cr\u00e9er, ex\u00e9cuter et am\u00e9liorer des exp\u00e9riences agentiques destin\u00e9es aux consommateurs, avec des garde-fous cliniques et de conformit\u00e9 d\u00e9j\u00e0 int\u00e9gr\u00e9s.<\/p>\n\n<p class=\"wp-block-paragraph\">Soyez parmi les premiers \u00e0 le voir en vrai et \u00e0 d\u00e9couvrir ce qu&rsquo;il faut vraiment pour cr\u00e9er des exp\u00e9riences agentiques qui donnent de bons r\u00e9sultats dans le secteur de la sant\u00e9.<\/p>\n\n<p class=\"has-praise-shadow-color has-text-color has-link-color wp-elements-2 wp-block-paragraph\"><strong>Principaux points \u00e0 retenir\u00a0:<\/strong><\/p>\n\n<ul role=\"list\" class=\"wp-block-list\">\n<li>Ce que les organisations doivent prendre en consid\u00e9ration lorsqu\u2019elles d\u00e9ploient une IA destin\u00e9e aux consommateurs aupr\u00e8s des membres et des patients<\/li>\n\n\n\n<li>Principales exigences pour d\u00e9velopper une IA adapt\u00e9e au secteur de la sant\u00e9, notamment les garde-fous, les r\u00e8gles d\u2019escalade et les normes de s\u00e9curit\u00e9<\/li>\n\n\n\n<li>Comment des \u00e9quipes d\u2019agents sp\u00e9cialis\u00e9s peuvent collaborer en coulisses pour guider les membres et les patients dans les domaines des prestations, de l\u2019accompagnement sant\u00e9 et des \u00e9carts en mati\u00e8re de soins<\/li>\n\n\n\n<li>R\u00e9sultats concrets obtenus par un payeur de taille moyenne qui a accru l&rsquo;adoption de son programme de sant\u00e9 gr\u00e2ce aux capacit\u00e9s agentiques<\/li>\n<\/ul>\n<div class=\"block-list-with-image-description\">\n          <span class=\"list-title-h4\">Intervenants<\/span>\n        <ul role=\"list\" class=\"block-list-with-image-description__list block-list-with-image-description__list--une colonne\">\n               <li class=\"block-list-with-image-description__list__item\">\n                                <div class=\"block-list-with-image-description__list__item__image\">\n              <img class=\"lazy img-auto-dims \" src=\"data:image\/svg+xml,%3Csvg xmlns='http:\/\/www.w3.org\/2000\/svg' width='1857' height='1920'%3E%3C\/svg%3E\" data-srcset=\"https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/headshot-2.png?strip=all 1857w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/headshot-2-290x300.png?strip=all 290w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/headshot-2-990x1024.png?strip=all 990w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/headshot-2-768x794.png?strip=all 768w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/headshot-2-1486x1536.png?strip=all 1486w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/headshot-2.png?strip=all&#038;w=185 185w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/headshot-2.png?strip=all&#038;w=371 371w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/headshot-2.png?strip=all&#038;w=557 557w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/headshot-2.png?strip=all&#038;w=928 928w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/headshot-2.png?strip=all&#038;w=1114 1114w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/headshot-2.png?strip=all&#038;w=1299 1299w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/headshot-2.png?strip=all&#038;w=1671 1671w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/headshot-2.png?strip=all&#038;w=450 450w\" sizes=\"(max-width: 1857px) 100vw, 1857px\" alt=\"\"  width=1857 height=1920>\n            <\/div>\n                    <div class=\"block-list-with-image-description__list__item__text\">\n            <div class=\"block-list-with-image-description__list__item__text__titles\">\n                              <span class=\"list__item__text__main__title\">Prachi Patel<\/span>\n                                            <span>AVP, Product Marketing, League<\/span>\n                          <\/div>\n                      <\/div>\n                  <\/li>\n               <li class=\"block-list-with-image-description__list__item\">\n                                <div class=\"block-list-with-image-description__list__item__image\">\n              <img class=\"lazy img-auto-dims \" src=\"data:image\/svg+xml,%3Csvg xmlns='http:\/\/www.w3.org\/2000\/svg' width='1920' height='1920'%3E%3C\/svg%3E\" data-srcset=\"https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/Victoria-Lin-2-2-2.png?strip=all 1920w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/Victoria-Lin-2-2-2-300x300.png?strip=all 300w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/Victoria-Lin-2-2-2-1024x1024.png?strip=all 1024w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/Victoria-Lin-2-2-2-150x150.png?strip=all 150w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/Victoria-Lin-2-2-2-768x768.png?strip=all 768w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/Victoria-Lin-2-2-2-1536x1536.png?strip=all 1536w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/Victoria-Lin-2-2-2.png?strip=all&#038;w=384 384w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/Victoria-Lin-2-2-2.png?strip=all&#038;w=576 576w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/Victoria-Lin-2-2-2.png?strip=all&#038;w=960 960w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/Victoria-Lin-2-2-2.png?strip=all&#038;w=1152 1152w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/Victoria-Lin-2-2-2.png?strip=all&#038;w=1344 1344w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/Victoria-Lin-2-2-2.png?strip=all&#038;w=1728 1728w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/Victoria-Lin-2-2-2.png?strip=all&#038;w=450 450w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" alt=\"\"  width=1920 height=1920>\n            <\/div>\n                    <div class=\"block-list-with-image-description__list__item__text\">\n            <div class=\"block-list-with-image-description__list__item__text__titles\">\n                              <span class=\"list__item__text__main__title\">Victoria Lin<\/span>\n                                            <span>Gestionnaire principal de produits, League<\/span>\n                          <\/div>\n                      <\/div>\n                  <\/li>\n               <li class=\"block-list-with-image-description__list__item\">\n                                <div class=\"block-list-with-image-description__list__item__image\">\n              <img class=\"lazy img-auto-dims \" src=\"data:image\/svg+xml,%3Csvg xmlns='http:\/\/www.w3.org\/2000\/svg' width='1920' height='1920'%3E%3C\/svg%3E\" data-srcset=\"https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/jessleung-2.png?strip=all 1920w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/jessleung-2-300x300.png?strip=all 300w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/jessleung-2-1024x1024.png?strip=all 1024w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/jessleung-2-150x150.png?strip=all 150w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/jessleung-2-768x768.png?strip=all 768w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/jessleung-2-1536x1536.png?strip=all 1536w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/jessleung-2.png?strip=all&#038;w=384 384w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/jessleung-2.png?strip=all&#038;w=576 576w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/jessleung-2.png?strip=all&#038;w=960 960w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/jessleung-2.png?strip=all&#038;w=1152 1152w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/jessleung-2.png?strip=all&#038;w=1344 1344w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/jessleung-2.png?strip=all&#038;w=1728 1728w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/jessleung-2.png?strip=all&#038;w=450 450w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" alt=\"\"  width=1920 height=1920>\n            <\/div>\n                    <div class=\"block-list-with-image-description__list__item__text\">\n            <div class=\"block-list-with-image-description__list__item__text__titles\">\n                              <span class=\"list__item__text__main__title\">Jess Leung<\/span>\n                                            <span>AVP, Plateforme d&#039;IA, League<\/span>\n                          <\/div>\n                      <\/div>\n                  <\/li>\n               <li class=\"block-list-with-image-description__list__item\">\n                                <div class=\"block-list-with-image-description__list__item__image\">\n              <img class=\"lazy img-auto-dims \" src=\"data:image\/svg+xml,%3Csvg xmlns='http:\/\/www.w3.org\/2000\/svg' width='1837' height='1920'%3E%3C\/svg%3E\" data-srcset=\"https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/IMG_3488-3.png?strip=all 1837w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/IMG_3488-3-287x300.png?strip=all 287w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/IMG_3488-3-980x1024.png?strip=all 980w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/IMG_3488-3-768x803.png?strip=all 768w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/IMG_3488-3-1470x1536.png?strip=all 1470w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/IMG_3488-3.png?strip=all&#038;w=183 183w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/IMG_3488-3.png?strip=all&#038;w=367 367w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/IMG_3488-3.png?strip=all&#038;w=551 551w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/IMG_3488-3.png?strip=all&#038;w=918 918w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/IMG_3488-3.png?strip=all&#038;w=1102 1102w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/IMG_3488-3.png?strip=all&#038;w=1285 1285w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/IMG_3488-3.png?strip=all&#038;w=1653 1653w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/IMG_3488-3.png?strip=all&#038;w=450 450w\" sizes=\"(max-width: 1837px) 100vw, 1837px\" alt=\"\"  width=1837 height=1920>\n            <\/div>\n                    <div class=\"block-list-with-image-description__list__item__text\">\n            <div class=\"block-list-with-image-description__list__item__text__titles\">\n                              <span class=\"list__item__text__main__title\">Jill Vandenbosch<\/span>\n                                            <span>AVP, gestion des produits, League<\/span>\n                          <\/div>\n                      <\/div>\n                  <\/li>\n               <li class=\"block-list-with-image-description__list__item\">\n                                <div class=\"block-list-with-image-description__list__item__image\">\n              <img class=\"lazy img-auto-dims \" src=\"data:image\/svg+xml,%3Csvg xmlns='http:\/\/www.w3.org\/2000\/svg' width='1920' height='1920'%3E%3C\/svg%3E\" data-srcset=\"https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/B6AE7DEF-911B-402A-94A1-AC44A5E7C95B-2.png?strip=all 1920w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/B6AE7DEF-911B-402A-94A1-AC44A5E7C95B-2-300x300.png?strip=all 300w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/B6AE7DEF-911B-402A-94A1-AC44A5E7C95B-2-1024x1024.png?strip=all 1024w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/B6AE7DEF-911B-402A-94A1-AC44A5E7C95B-2-150x150.png?strip=all 150w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/B6AE7DEF-911B-402A-94A1-AC44A5E7C95B-2-768x768.png?strip=all 768w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/B6AE7DEF-911B-402A-94A1-AC44A5E7C95B-2-1536x1536.png?strip=all 1536w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/B6AE7DEF-911B-402A-94A1-AC44A5E7C95B-2.png?strip=all&#038;w=384 384w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/B6AE7DEF-911B-402A-94A1-AC44A5E7C95B-2.png?strip=all&#038;w=576 576w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/B6AE7DEF-911B-402A-94A1-AC44A5E7C95B-2.png?strip=all&#038;w=960 960w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/B6AE7DEF-911B-402A-94A1-AC44A5E7C95B-2.png?strip=all&#038;w=1152 1152w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/B6AE7DEF-911B-402A-94A1-AC44A5E7C95B-2.png?strip=all&#038;w=1344 1344w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/B6AE7DEF-911B-402A-94A1-AC44A5E7C95B-2.png?strip=all&#038;w=1728 1728w, https:\/\/e3r429ujnza.exactdn.com\/wp-content\/uploads\/2026\/09\/B6AE7DEF-911B-402A-94A1-AC44A5E7C95B-2.png?strip=all&#038;w=450 450w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" alt=\"\"  width=1920 height=1920>\n            <\/div>\n                    <div class=\"block-list-with-image-description__list__item__text\">\n            <div class=\"block-list-with-image-description__list__item__text__titles\">\n                              <span class=\"list__item__text__main__title\">Josh Rueckert<\/span>\n                                            <span>Ing\u00e9nieur principal en solutions, League<\/span>\n                          <\/div>\n                      <\/div>\n                  <\/li>\n          <\/ul>\n  <\/div>\n","protected":false},"excerpt":{"rendered":"<p>D\u00e9couvrez ce qu&rsquo;il faut pour cr\u00e9er des exp\u00e9riences agentiques destin\u00e9es aux consommateurs qui donnent de bons r\u00e9sultats dans le secteur de la sant\u00e9.<\/p>\n","protected":false},"author":26,"featured_media":27927,"menu_order":0,"template":"","meta":{"_acf_changed":false,"show_custom_date":false,"custom_date":"","manual_authors_enabled":false,"manual_authors":"","featured":false,"featured_image":0,"learn_more_label":"","image_alt_text":"","learn_more_type":"","learn_more_link":[],"show_popup":false,"learn_more_link_file":0,"event_date":true,"event_start_date":"","event_end_date":"","footnotes":""},"resource-type":[180],"resource-category":[199,201,202,203,223,224,225,226],"resource-tag":[],"resource-audience":[208,209,210],"resource-role":[],"blog-category":[],"class_list":["post-27968","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-type-webinar","resource-category-benefits-navigation","resource-category-health-engagement","resource-category-consumer-experience","resource-category-cx-transformation","resource-category-lia-dans-les-soins-de-sante","resource-category-clients-et-partenaires","resource-category-ressources-pour-les-consultants","resource-category-technologie-de-plateforme","resource-audience-fournisseur","resource-audience-payeur","resource-audience-sante-des-consommateurs"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Les nouvelles bases de l&#039;\u00e8re agentique des soins de sant\u00e9 | League<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrez ce qu&#039;il faut pour cr\u00e9er des exp\u00e9riences agentiques destin\u00e9es aux consommateurs qui donnent de bons r\u00e9sultats dans le secteur de la sant\u00e9.\" \/>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Les nouvelles bases de l&#039;\u00e8re agentique des soins de sant\u00e9 | League\" \/>\n<meta property=\"og:description\" content=\"D\u00e9couvrez ce qu&#039;il faut pour cr\u00e9er des exp\u00e9riences agentiques destin\u00e9es aux consommateurs qui donnent de bons r\u00e9sultats dans le secteur de la sant\u00e9.\" \/>\n<meta property=\"og:url\" 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