{"id":25833,"date":"2026-05-04T15:57:17","date_gmt":"2026-05-04T20:57:17","guid":{"rendered":"https:\/\/league.com\/?post_type=resource&#038;p=25833"},"modified":"2026-05-07T22:12:49","modified_gmt":"2026-05-08T03:12:49","slug":"resume-executif-ouvrir-la-voie-cx-sante-2026","status":"publish","type":"resource","link":"https:\/\/league.com\/fr\/resume-executif-ouvrir-la-voie-cx-sante-2026\/","title":{"rendered":"R\u00e9sum\u00e9&nbsp;: Atteindre des performances optimales \u00e0 l&rsquo;\u00e8re de l&rsquo;IA"},"content":{"rendered":"\n<p>L&rsquo;IA a consid\u00e9rablement acc\u00e9l\u00e9r\u00e9 la course \u00e0 la transformation de l&rsquo;exp\u00e9rience client, faisant d&rsquo;un objectif d&rsquo;avenir une n\u00e9cessit\u00e9 d&rsquo;aujourd&rsquo;hui. Le League Connect Digital Summit 2026 a rassembl\u00e9 des experts multidisciplinaires dans les domaines de la sant\u00e9, de la technologie, du CX et de l&rsquo;IA pour s&rsquo;attaquer de front aux plus grands d\u00e9fis de l&rsquo;industrie en mati\u00e8re d&rsquo;exp\u00e9rience client.<\/p>\n\n<p>Une journ\u00e9e compl\u00e8te de contenus virtuels soigneusement s\u00e9lectionn\u00e9s par des experts, ainsi qu\u2019une d\u00e9monstration produit offrant aux participants une occasion rare d\u2019\u00eatre aux premi\u00e8res loges de discussions avec des dirigeants de haut niveau et de d\u00e9couvrir des outils concrets pour acc\u00e9l\u00e9rer la transformation de l\u2019exp\u00e9rience client au sein de leur organisation.<\/p>\n\n<p>Nous avons condens\u00e9 dans ce r\u00e9sum\u00e9 les principales conclusions d&rsquo;une journ\u00e9e enti\u00e8re de r\u00e9flexion.<\/p>\n<div class=\"block-list-with-heading\">\n      <span class=\"block-list-with-heading__heading\">Principaux points \u00e0 retenir :<\/span>\n      <ul role=\"list\" class=\"block-list-with-heading__list block-list-with-heading__list--v\u00e9rifi\u00e9\">\n           <li class=\"block-list-with-heading__list__item\">Exploiter pleinement le potentiel de l&#039;IA pour acc\u00e9l\u00e9rer la transformation de l&#039;exp\u00e9rience client<\/li>\n           <li class=\"block-list-with-heading__list__item\">Passer de l&#039;exp\u00e9rimentation en IA \u00e0 une ex\u00e9cution \u00e9volutive et autonome<\/li>\n           <li class=\"block-list-with-heading__list__item\">Mettre en place les fondements d&#039;une plateforme qui acc\u00e9l\u00e8re l&#039;adoption de l&#039;IA et lib\u00e8re la valeur \u00e0 l&#039;\u00e9chelle de l&#039;\u00e9cosyst\u00e8me<\/li>\n           <li class=\"block-list-with-heading__list__item\">Transformer les donn\u00e9es en exp\u00e9riences en temps r\u00e9el qui am\u00e9liorent l&#039;efficacit\u00e9, l&#039;engagement et les r\u00e9sultats<\/li>\n           <li class=\"block-list-with-heading__list__item\">Comment les grandes entreprises se positionnent pour d\u00e9finir la prochaine g\u00e9n\u00e9ration d&#039;exp\u00e9rience client dans le secteur de la sant\u00e9<\/li>\n      <\/ul>\n  <\/div>\n\n<p class=\"has-lynx-white-background-color has-background\"><strong>League Connect<\/strong> est un rassemblement annuel des dirigeants les plus \u00e9minents des secteurs des soins de sant\u00e9, de la technologie et de l\u2019exp\u00e9rience client. Les dirigeants ont l&rsquo;occasion unique d&rsquo;\u00e9changer des id\u00e9es, de nouer des relations et de trouver des solutions cr\u00e9atives qui acc\u00e9l\u00e8rent la transformation de l&rsquo;exp\u00e9rience client dans le secteur de la sant\u00e9.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Les points \u00e0 retenir du League Connect Digital Summit&nbsp;2026, l&rsquo;\u00e9v\u00e9nement virtuel incontournable du secteur de la sant\u00e9 consacr\u00e9 \u00e0 la transformation de l&rsquo;exp\u00e9rience client gr\u00e2ce \u00e0 l&rsquo;IA.<\/p>\n","protected":false},"author":2,"featured_media":25835,"menu_order":0,"template":"","meta":{"_acf_changed":false,"show_custom_date":false,"custom_date":"","manual_authors_enabled":false,"manual_authors":"","featured":false,"featured_image":0,"learn_more_label":"","image_alt_text":"","learn_more_type":"","learn_more_link":[],"show_popup":false,"learn_more_link_file":0,"event_date":false,"event_start_date":"","event_end_date":"","footnotes":""},"resource-type":[188,196],"resource-category":[206,207],"resource-tag":[],"resource-audience":[208,209,210],"resource-role":[127,128],"blog-category":[],"class_list":["post-25833","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-type-rapport","resource-type-league-connect","resource-category-connect-2023-virtual","resource-category-connect-2023-in-person","resource-audience-fournisseur","resource-audience-payeur","resource-audience-sante-des-consommateurs","resource-role-business-operations","resource-role-it-digital"],"acf":[],"yoast_head":"<!-- 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